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Old 07-28-2009, 05:52 PM
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Re: Q & A for Touch pro's on TEP (Service and Insurance)

Quote:
Originally Posted by spidrweb View Post
from my experience i would tell you to try calling up tech support @ 1-877-654-9111 option 2, thats what i did, even tho here are 3 repair centers within 20miles of where i live but they didnt do anything for me... if its still under warrenty call center will SHIP ONE TO YOUR HOUSE and youll get an empty "padded envelope" to put your broken tp and batt in and just send it back within 15days, and youre set.

at least thats what i did, and im on my good working tp now
if u put your battery in that package, u got screwed... it specifically says on the package NOT to include your battery and to put just the phone in ONLY... u couldve had a spare battery

Quote:
Originally Posted by GODZSON View Post
Um I work for Sprint and if you don't see this useful then no need to reply, it has alot to do with TP's because there are several issues with it and depending on it an Insurance claim or Service would need to be directed for the customer.

A.E. is free if you pay for the service and get it in your account within your first 30days of service through Sprint and it still depends on the issue.

God Bless
Quote:
Originally Posted by GODZSON View Post
As informed you can leave it in the pool to totally fry the circuits and it will not power on, or loose it. No matter what you will be requesting a replacement. Regarding to it being illegal, it's not.. the only thing is that it will void the warranty on the phone and the carrier will not work on it with third party apps or custom Rom's.
look i love your font cabs and a few other things youve done on here, but......

work for sprint all you want.. as long as its not water damaged and powers on, AE will replace it for free...

but since your working for Sprint, i love the advice you give a person on here to LOSE his phone, so he can get a replacement... sure, ive ran my scams.. but guess what, i dont go around bragging that i work for the company and offer ways to defraud them to the public...

just seems like a quest for "Thanks" if you ask me...
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