took phone in for repair

erawtik · #1 (**permalink**) 09-20-2009, 10:46 PM

And they are giving me the same freakin phone i was hoping all these pos were gone and get a pro.

**JAVIERBOND007** · #2 (**permalink**) 09-20-2009, 10:51 PM

As long as they have the treo800w in stock or they can fix it, they will continue to give you the same model, i've try to get it exchange many times with no luck.

flipfone · #3 (**permalink**) 09-26-2009, 01:12 AM

yep. im on my third. after 3 months they start freezing up. then you have to reboot it 6 times to get service. return it. get the same model. nice. lol

acousticlemur · #4 (**permalink**) 10-11-2009, 12:35 AM

im on number 5 in like 4 months. the guy at the sprint store told me to call customer service and complain about having to replace / repair it so much and there is a good possibility that they would give me an upgrade to the pro. i have to leave town for a week or so for work but i am going to try it and ill post back wen i find something out.

andyacecandy · #5 (**permalink**) 10-12-2009, 10:44 PM

yeah ive been trying to get it replaced with a Pro as well... i have gotten two 800ws in the past 5 days. They say they can't give me a different phone and I've tried all I can to ***** about the 800w being defective and going through 4 of them now. Blah just depends on your rep I hear

There is an entire thread dedicated to this on treocentral forums. A lot of people got theirs replaced with the Pro a few months ago but recently, not so successful.

I'll keep trying, but it's not looking good. Oh well... Sucks cuz I have Sero and can't get the Hero, Pre, or Moment or any cool phone