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Old 05-30-2007, 11:11 AM
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Stuck on Treo Screen

My Trek 700w is stuck on the main Treo screen (the one that shows the logo then shows the boot progress). What can cause this?

I can't get the phone to go any further and would like suggestions on what to do.
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Old 05-30-2007, 11:21 AM
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How did it get to that point? Were you performing a soft reset? Have you backed up your device? Installed any new programs?

Do another soft reset. If that doesn't work try one more. If that doesn't work it might be time for a hard reset.

late,
Coz
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Old 05-30-2007, 11:35 AM
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How to do a hard reset? I dont have anything important on the device so
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Old 05-30-2007, 12:04 PM
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Hold down the "end" button on the front of the phone while inserting the stylus into the soft reset button next to the battery. You'll be prompted to continue....select yes. It'll wipe EVERYTHING off your device and it will be just as it was when you pulled it from the box.

late,
Coz
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Old 05-30-2007, 02:17 PM
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tried that and it is still stuck on the boot screen
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Old 05-30-2007, 03:17 PM
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So you did the hard reset (including pushing the "up button" on your D-pad) and it still stops loading at the TREO screen? What apps/programs did you load on to it?

I'd try it one more time. How long ago did you purchase it? Take it back to Sprint and have them replace it.

late,
Coz
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Old 05-30-2007, 04:41 PM
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I found out what happened...

Someone dropped it in a bowl of water and didnt tell me. I had left it at a friends house so I guess that is what happens.
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Old 05-30-2007, 05:00 PM
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WELL I hope you beat they ass lol
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Old 05-30-2007, 05:23 PM
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Good thing I have insurance... I wish this thing would come on even after it was dropped. This morning (before I know about what happened to it), it come one for a second and that was it.
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Old 05-30-2007, 05:26 PM
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Quote:
Originally Posted by juise15
I found out what happened...

Someone dropped it in a bowl of water
"bowl of water"? Isn't that the same thing as the toilet?

late,
Coz

EDIT: a timely thread over at TC:
http://discussion.treocentral.com/sh...d.php?t=144052
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