Help, TP screen won't come back on after screen lock.

deduce · #1 (**permalink**) 11-08-2009, 01:54 PM

I have a Sprint Touch Pro that has started acting up over the past few days. It seems at random the screen won't come back on after I lock the screen. The problem use to go away with just a reset but now the screen sometimes stays off even during the boot sequence and take multiple resets to bring it back on. Also during some of the startups the screen fades to a light blue. Anyone have this happen with their TP?

**[sammich]** · #2 (**permalink**) 11-08-2009, 03:21 PM

Quote:

Originally Posted by deduce

I have a Sprint Touch Pro that has started acting up over the past few days. It seems at random the screen won't come back on after I lock the screen. The problem use to go away with just a reset but now the screen sometimes stays off even during the boot sequence and take multiple resets to bring it back on. Also during some of the startups the screen fades to a light blue. Anyone have this happen with their TP?

If your screen is fading into different colors, I'd say you have a hardware issue. As far as the phone not waking up, I'm not quite sure... Do you have TEP?

deduce · #3 (**permalink**) 11-08-2009, 04:11 PM

I don't have TEP so I'm stuck with the phone. I want to say it's a hardware issue too but the screen will come back on if I lock and unlock the screen a few times. It's just random when it wants to work or not.