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Old 08-29-2009, 06:55 PM
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Lemon Law

Ok my wife has the Touch Pro from alltel and she is on her 5th phone due to keyboard issues....is there such a thing as a lemon law for phones? We are going to the store tomorrow to see about getting another replacement and she's about done with this phone and ready to go with something different that will be a little more durable, probably the Treo Pro(hope it works out). Thanks
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Old 08-29-2009, 07:06 PM
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Re: Lemon Law

Yeah, usually after the fourth replacement you can call bull**** and get a different phone. Alltel might be different than other carriers I've worked for, but 4 replacements = whatever you want.
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Old 08-29-2009, 07:07 PM
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Re: Lemon Law

sprints not like that im on my 9th and they wont give me a different phone unless i pay for it
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Old 08-29-2009, 07:54 PM
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Re: Lemon Law

Yeah, for the most part from what I'm experienced, it' hard as hell to get Sprint to actually swap you to another device. I've heard after 10, you can do it...I've been offered other phones but they're garbage. They wanted to give me a q9c for my mogul, and that was it.
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Old 08-29-2009, 08:17 PM
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Re: Lemon Law

NO, absolutely not... not as far as laws..

Lemon laws come into play only when the cost of the repair exceeds the intial costs incurred by the consumer...

sorry to hear about the issues.... you do know according to what ive read and heard on here, as long as u have the right tool to open it up, the keyboards is really easy just to do yourself....

people r complaining alltel TPs r being replaced with VWZ TPs, thats a bad deal... u may wanna start doing the repair work yourself, before she ends up with an inferior device..
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Old 08-29-2009, 11:16 PM
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Re: Lemon Law

bought the torx screwdriver, took it apart and no such luck getting it to work ....all 3 ribbons were connected securely and even after re-seating them the problem still persisted. Guess we will see what the rep at the store has to say tomorrow.
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Old 08-29-2009, 11:41 PM
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Re: Lemon Law

Quote:
Originally Posted by Sporkman View Post
sprints not like that im on my 9th and they wont give me a different phone unless i pay for it
Ask for the WEL program. It's new. You should be able to get a different model phone. You have to ask for it though, they will not just give you one.
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Old 08-30-2009, 12:08 AM
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Re: Lemon Law

Quote:
Originally Posted by myxheroxfell View Post
Ask for the WEL program. It's new. You should be able to get a different model phone. You have to ask for it though, they will not just give you one.
what the heck does WEL stand for??
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Old 08-30-2009, 02:41 AM
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Re: Lemon Law

Quote:
Originally Posted by myxheroxfell View Post
Ask for the WEL program. It's new. You should be able to get a different model phone. You have to ask for it though, they will not just give you one.


i have talked to so many people im sick of talking .... i got just a few month left on my contract
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Old 08-30-2009, 02:54 AM
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Re: Lemon Law

Quote:
Originally Posted by boredandtattooed View Post
what the heck does WEL stand for??

It stands for WEL..... you bought a crappy phone thats worth $600 and you have to get it fixed/looked at every 4 days.... OH WEL, lol

Glad my contract is up on both my lines in 10 days!!!!
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