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Old 07-21-2009, 08:12 PM
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Activesync encountered a problem on the desktop

Support Code 86000107

I've tried every option I came across in activesync and my phone, can anyone help me please? TIA
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Old 07-21-2009, 08:26 PM
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Re: Activesync encountered a problem on the desktop

Sounds like your partnership has become corrupt on your computer.

1.) Remove the partnership from both the device and PC
2.) Perform a Soft Reset on device, then reboot the PC.
3.) Establish a new partnership.

Hopefully it will sync successfully after that. Let us know!!!
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Last edited by apristel; 07-21-2009 at 08:30 PM.
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Old 07-21-2009, 08:27 PM
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Re: Activesync encountered a problem on the desktop

I didn't really get a clear answer to this question so I will point you in the right direction. Some say these steps work and some it didn't but it seems like it is a problem with Windows activesync not your phone. Good luck


http://www.google.com/search?hl=en&s...000107&spell=1


EDIT: seems like you beat me to it lol basically this google link will lead you to the answer posted above
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Old 07-21-2009, 08:35 PM
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Re: Activesync encountered a problem on the desktop

Ok, here's what I did and it worked. I just deleted the mobile device from activesync, reconnected it via usb cable, went thru the wizard, and it fixed it. thanks for the help apristel and mikejones13.
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Old 07-21-2009, 08:42 PM
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Re: Activesync encountered a problem on the desktop

Cool beans. hit the thanks for us brother.
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Old 07-21-2009, 08:47 PM
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Re: Activesync encountered a problem on the desktop

Quote:
Originally Posted by apristel View Post
Cool beans. hit the thanks for us brother.
+1 on that, lol lol
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Old 07-21-2009, 09:19 PM
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Re: Activesync encountered a problem on the desktop

Quote:
Originally Posted by apristel View Post
Cool beans. hit the thanks for us brother.
Quote:
Originally Posted by mikejones13 View Post
+1 on that, lol lol
ding! ding!
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