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Old 07-03-2009, 10:11 PM
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Mogul to touch pro

Hi,
Forgive me if this is in the wrong forum..But how did some of you guys get sprint to upgrade you to a touch pro?
My son's mogul has been replaced many times and still the same problems.
Sprint has offered an additional $100.00 off, but I don't know if I really like that deal. What do you guys think?

Thanks,
Jo
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Old 07-03-2009, 10:18 PM
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Re: Mogul to touch pro

tell sprint your son wants an iphone.
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Old 07-03-2009, 11:30 PM
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Re: Mogul to touch pro

or do what i did with VZW to go from a 6700 to a 6850 tell them he has certian programs for business needs and they no longer support that phone.
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Old 07-03-2009, 11:32 PM
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Re: Mogul to touch pro

try a different store.
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Old 07-04-2009, 12:12 AM
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Re: Mogul to touch pro

If you want to drop $100 or the still unverified $50, start a claim since it's defective and let it hang for a few days then fill out the affidavit and you should get a replacement. (might be a bit fraud...)

disclaimer: I had nothing to do with this lol
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Old 07-04-2009, 01:16 AM
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Re: Mogul to touch pro

Quote:
Originally Posted by spiralspirit View Post
tell sprint your son wants an iphone.
Great answer, IMO.
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Old 07-04-2009, 08:36 AM
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Re: Mogul to touch pro

Is that $100 off retail plus a 2 year contract extension? If so, forget it. When I received a bad refurb for my last defective Mogul, I dealt with email support for the first time. The best they would do was offer another $150 off (or what they called the web price) if I signed a new contract. I wasn't looking for an upgrade, just the reliable product that I was promised when I bought the Mogul. I called up and worked through the support chain till I finally got upgraded to a TP for free without a contract extension. Frankly though I know there are many here that will argue, the $99 iPhone 3g makes this phone a questionable deal at any price Sprint would see as reasonable.
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Old 07-04-2009, 12:17 PM
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Re: Mogul to touch pro

Do not let them talk you into extending your contract. if you have the warranty you should be upgraded if they run out of 6800s (I was). There is info here about how to check they 6850 availabilty via the web. Sorry I can't find it for you, but opera mobile is only so good
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Old 07-04-2009, 12:53 PM
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Re: Mogul to touch pro

This thread has the info that you are looking for. Worked for me with my defective Mogul:
Upgrade To Touch Pro Free!!
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Old 07-04-2009, 04:05 PM
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Re: Mogul to touch pro

he can you guys teach me how to fraud my carrier too? im too cheap to buy myself nice things
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