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Old 06-28-2009, 05:17 PM
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Question New Screen Issue?

Please check out the pictures I took of my Sprint TP attached below. This has been happening periodically for the last few days, but has gotten more frequent. I've had this issue on 2 different ROMS, and at varying parts of the day. From waking it in the morning, after a soft reset, sliding the keyboard in/out, and now it just did it after I got off a call with Sprint (they are sending a new one).

Is this the beginning of something worse? Should I flash it back to the shipped ROM now, while it's still working? Or is this just a glitch with this phone that happens over time?

If anyone can provide any feedback I'd really appreciate it. As I said above, I'm getting a new one sent to me; but feedback on this may help someone else in the future.
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Old 06-28-2009, 05:22 PM
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Re: New Screen Issue?

i cant really tell whats going on in those pictures, are all the buttons turning green on the top? well at least sprint is sending u a new one, i bet its a hardware problem, try flashing back to stock and see if the problem still exists there, if so then its gotta be bad hardware
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Old 06-28-2009, 05:41 PM
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Re: New Screen Issue?

Quote:
Originally Posted by t0mmyr View Post
i cant really tell whats going on in those pictures, are all the buttons turning green on the top? well at least sprint is sending u a new one, i bet its a hardware problem, try flashing back to stock and see if the problem still exists there, if so then its gotta be bad hardware
Well, if you look at the middle picture, what you see is exactly what the screen looks like. There is green and blue bleeding into the screen, it's weird. I can also get it to flash a bit when I press down on the screen. So I'm thinking its a connection somewhere under the screen.
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Old 06-28-2009, 05:56 PM
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Re: New Screen Issue?

thats an ugly dialer u got going there, try flashing to stock and see what happens, do u have insurance on ur phone?
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Old 06-28-2009, 06:07 PM
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Re: New Screen Issue?

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Originally Posted by t0mmyr View Post
thats an ugly dialer u got going there, try flashing to stock and see what happens, do u have insurance on ur phone?
yeah, have insurance.

It's much uglier in person... there's green, blue, and the font turned yellow. I read some earlier issues people were having, and they seemed to link screens going black or looking like mine to a loose cable.

I just hope I get a NIB on Tuesday and not a refurb.
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Old 06-29-2009, 01:49 PM
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Re: New Screen Issue?

Did you drop the phone?

It almost looks like the ribbon cable that connects the LCD to the board is starting to come loose.
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Old 06-29-2009, 02:48 PM
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Re: New Screen Issue?

Since you have a replacement on the way, I'd flash back to stock and relock it before your screen completely stops working. Just a precaution, you know?
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Old 06-29-2009, 03:11 PM
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Re: New Screen Issue?

Happened to my last TP, the ribbon is not making proper contact, chalk it up to Htc's top of the line quality.
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Old 06-29-2009, 08:42 PM
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Re: New Screen Issue?

Yeah, already flashed back to stock and relocked... Today I had all sorts of colors going in and out, purples, reds, blues, yellows, and greens.

My phone has taken some falls, but nothing major; I think poor quality is definitely to blame...

Anyone know what the replacements from Sprint have looked like? I'm expecting a refurb, but hoping for a newbie.
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