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06-16-2009, 10:40 AM
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How to find out if my Pro is a refurb...done it before but cannot remember how.
I know I was able to find out if my phone was a refub once with the help of Sprint Tech Support. I just got my replacement for the one I dumped in the toilet=D>. It looks new, in a new box and all but I am very sekptical. Can someone here tell me how to access the menu that tells if the phone is new or refurb?
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Uber-noob! Please answer my stupid questions
 
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06-16-2009, 10:49 AM
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Re: How to find out if my Pro is a refurb...done it before but cannot remember how.
if you push ##778# into the dialer, it should give a "refurbished" yes or no box and a date if it was refurbished
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LG Optimus S
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06-16-2009, 10:51 AM
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Re: How to find out if my Pro is a refurb...done it before but cannot remember how.
Thanks thats what I needed
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06-16-2009, 10:52 AM
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Re: How to find out if my Pro is a refurb...done it before but cannot remember how.
HOLY WOW! Asurion sent me a new phone!
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06-16-2009, 10:59 AM
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Re: How to find out if my Pro is a refurb...done it before but cannot remember how.
On the dial pad, dial ##786#
You should get an EPST window right when you press the last # The 5th line should show the refurbishment status, and the next line will show the date refurbished, if available. EDIT: Wow. It took me 10 minutes to write a response. FAIL
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06-16-2009, 12:51 PM
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Re: How to find out if my Pro is a refurb...done it before but cannot remember how.
just for future reference- if it comes in a new box, its a new phone... if it comes in a little white box in bubble wrap and no battery, its a refurb
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Sprints new slogan should be " Whether its a Early Upgrade or charges for nothing, We'll be there"
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06-16-2009, 04:45 PM
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Re: How to find out if my Pro is a refurb...done it before but cannot remember how.
wow thanks for the useful information.. greatly appreciate it
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06-16-2009, 05:05 PM
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Re: How to find out if my Pro is a refurb...done it before but cannot remember how.
Quote:
 not always true my friend... I have received (2) two new phones on warranty claims in the past 6 months that came in brown or white little boxes with no battery or back covers in them. please don't waste my time, your time, or the OPs time by posting insufficient and sarcastic replies. the only way to know with any certainty is by going into the EPST.
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Your best friend becomes your worst enemy. Lollipops turn into cigarettes. Pepsi becomes vodka. Kisses turn into sex. Remember when getting high meant swinging on the playground? When protection meant wearing kneepads and a helmet? When dad’s shoulders were the highest place on earth, & mom was your hero? Your worst enemy was your siblings. Race issues were about who ran the fastest. War was only a card game. Its amazing how we couldn’t wait to grow up.
PROUD MEMBER OF THE COZ BOOGIE MILITIA
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06-16-2009, 05:22 PM
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Re: How to find out if my Pro is a refurb...done it before but cannot remember how.
he even said it came in the new box... but thanks for the sarcastic correction
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06-16-2009, 05:28 PM
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Re: How to find out if my Pro is a refurb...done it before but cannot remember how.
Quote:
I highly doubt it was new. You're telling me they would open a retail box, remove the accessories, repackage a brand-new, perfectly good phone, and send it to you? Simply by opening the box and breaking the seals they cannot claim a phone is brand new. Violation of FTC rules.
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