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Old 05-23-2009, 07:48 PM
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Oil like residue inside phone - under screen... What?

I have some type of oily residue under my screen. Touch screen still works but it's hideous. How do i get it out? What caused this?
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Old 05-23-2009, 07:54 PM
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Re: Oil like residue inside phone - under screen... What?

Impact usually...
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Old 05-23-2009, 07:56 PM
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Re: Oil like residue inside phone - under screen... What?

yes that could be it. i have it in my front pocket when i walked into a nyc subway turnstile.

Grr. Anything I can do about it now?
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Old 05-23-2009, 09:14 PM
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Re: Oil like residue inside phone - under screen... What?

Goto your nearest and friendliest sprint store, or whatever your carrier is, and let them fix or order you a new one. That's considering you have TEP.
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Old 05-24-2009, 12:11 AM
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Re: Oil like residue inside phone - under screen... What?

yah, this is a known issue with the TP. Luckily hasn't happened to me yet, but sorry to hear you have the problem.
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Old 05-24-2009, 12:11 PM
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Re: Oil like residue inside phone - under screen... What?

I have the same issue, I was told it is due from heat and that they see it more often on the instinct.. they wanted $50 dollars for a replacement at the time, but now my hard keys are on the fritz so i get a new one (refurb?)
at no cost..
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Old 05-24-2009, 06:41 PM
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Re: Oil like residue inside phone - under screen... What?

You may be interested in looking at this and this one...
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Old 05-24-2009, 08:10 PM
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Re: Oil like residue inside phone - under screen... What?

Just noticed this one my screen the other day. Was wondering what the hell was going on. Thanks for the links.
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Old 05-24-2009, 08:26 PM
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Re: Oil like residue inside phone - under screen... What?

BTW.... these Pros from Sprint have several different types of screen. I dont know why but they do. If you notice.. you will not find 2 identical Pros with the same backlight color. I have 2 pros.. one has a rigid feeling screen and the other has a kinda smushy feeling screen. the smuchy one has the oily defect. I will go to Sprint this week.
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Old 05-24-2009, 09:00 PM
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Re: Oil like residue inside phone - under screen... What?

It seems the build quality is pretty hit and miss Ex...
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