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  #1 (permalink)  
Old 04-03-2009, 08:45 PM
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Question Caller ID help Touch Pro

New to Touch pro, and can not figure why the caller ID will not show a number if the phone is locked and someone calls. Does anyone know why it does this? Thanks.
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Old 04-03-2009, 10:21 PM
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Re: Caller ID help Touch Pro

are you using S2U2? I had that problem with that program until i set "Caller ID" to off in the SBU2 settings, and soft reset...
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Old 04-03-2009, 10:28 PM
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Re: Caller ID help Touch Pro

No S2U2. Just using the phone as it came.
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Old 04-03-2009, 11:28 PM
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Re: Caller ID help Touch Pro

does it show numbers when not locked? Have you tried a hard reset? save all your info and try it.

if not call Sprint to make sure Caller ID is working and activated.
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Old 04-03-2009, 11:32 PM
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Re: Caller ID help Touch Pro

The caller id works well, but only when the phone is not locked. If it's locked and someone calls, it rings, but shows nothing except for today screen.
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Old 04-03-2009, 11:36 PM
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Re: Caller ID help Touch Pro

have you tried a hard reset to see if maybe its just a glitch or somthing?
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Old 04-03-2009, 11:47 PM
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Re: Caller ID help Touch Pro

I'll give it shot in the morning. Thank you.
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Old 04-03-2009, 11:50 PM
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Re: Caller ID help Touch Pro

no prob bro , good luck i hope it fixes it.
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Old 04-03-2009, 11:54 PM
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Re: Caller ID help Touch Pro

op, could you add pro to your phone info? it only says touch.
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Old 04-04-2009, 09:57 AM
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Re: Caller ID help Touch Pro

Yeah, it say's touch because I that's what I had until a couple of days ago. I just purchased a touch pro. I'll change it. Thanks for picking that up.
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