PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 02-20-2009, 03:50 PM
lgmayka's Avatar
PPCGeeks Regular
Offline
Pocket PC: Sprint HTC Touch Pro 2
Carrier: Sprint
 
Join Date: May 2008
Posts: 208
Reputation: 115
lgmayka is keeping up the good worklgmayka is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Can't upgrade or uninstall Sprite Backup

I wanted to install the free upgrade of Sprite Backup to the latest version. Unfortunately, the installation failed because the previous version was present and refused to uninstall. I eventually tried this entire sequence:

- I tried to uninstall via Remove Programs (this failed, and could not even remove Sprite Backup from the list of programs)

- I ran UninstallSpriteBackup.exe from Sprite's web site, which claimed to have uninstalled the program successfully (but it did not)

- I removed all registry entries mentioning 'Sprite'

- I soft-reset the Touch Pro.

- I then tried to install the new version from its .cab file. I was told that the older version was still present and refused to uninstall, but forced installation of the new version anyway. It announced that it was unsuccessful.


Nevertheless, the new-version program appears to work OK. Should I just leave it and not worry any more about it, or is something still wrong that will bite me later?


By the way, the reason I deliberately wanted to upgrade to the latest version was that a backup I made did not work properly. Specifically, Update PRL and Update Profile gave error 407. This is apparently a known problem of Sprite Backup (and perhaps any program that backs up the registry?) when transporting a backup from one device to another of the same model and firmware. I can only guess that the device's serial number gets copied into the registry, and Update PRL and Update Profile use that old serial number instead of reading it directly from the new device.
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 06:46 PM.


Powered by vBulletin® ©2000 - 2019, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com