If I take my phone to the Sprint store, must I relock my phone?

[Dr.8820]

i called *2 and told them that i didn't have time to go to the store. i'm expecting a new pro at my door any day now!

[markppc6700]

Originally Posted by mr8820

i called *2 and told them that i didn't have time to go to the store. i'm expecting a new pro at my door any day now!

but you still have to return ur old one . I always believed that there was a rule on this site that says lock your phone before taking it to the store( i might be wrong)

[ajskhan]

How are you exchanging it? Within your 30 days?

[Dr.8820]

Originally Posted by ajskhan

How are you exchanging it? Within your 30 days?

oh no. i've had it since november 11(the 3rd)

Originally Posted by markppc6700

but you still have to return ur old one . I always believed that there was a rule on this site that says lock your phone before taking it to the store( i might be wrong)

i'm mailing it back. plus the techs don't look at the phones that hard. you can always tell them that you put 3rd party software on it for better reception. they won't argue about that!

[ajskhan]

Do you have insurance?

[enter260]

i tried to relock mines but for some reason it didn't work. i returned it anyway with no problems to my local sprint store.

[Dr.8820]

Originally Posted by ajskhan

Do you have insurance?

yes sir.but the pro has a 1 year warranty from htc.

[ajskhan]

I'm having some real problems relocking...how do I do so?