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Old 12-03-2008, 03:09 PM
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Hard Reset on Touch Pro from VZW?

First, let me get this out of the way: I am well aware that the hard reset is supposedly reseting with the volume down and OK buttons held down. However I have tried this dozens of times, as well as variations I've found online; holding it upside and doing down + OK, down + OK + reset, down + OK + power, down + reset + OK + power (that was fun to do..) and finally the hard reset from the previous version with both soft keys, then reset. However, none of these bring up a screen that allows me to hard reset.

I can't get into Windows Mobile, I installed the HTC Today screen plugin and now I can't do anything, and Activesync doesn't even work so that I can go in and delete it myself. Ack, help!
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Old 12-03-2008, 03:41 PM
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Re: Hard Reset on Touch Pro from VZW?

Power the phone off, then it's the volume down button + power and then OK/Enter button. If the phone is on then you have to poke the soft reset button when the do the other steps... messed up I know.
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Old 12-03-2008, 03:48 PM
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Re: Hard Reset on Touch Pro from VZW?

To hard reset VZW touch pro remove the battery and press and hold the center dpad and hit power. It is a different procedure then all others.
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Old 12-03-2008, 03:53 PM
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Re: Hard Reset on Touch Pro from VZW?

Quote:
Originally Posted by NexVision View Post
To hard reset VZW touch pro remove the battery and press and hold the center dpad and hit power. It is a different procedure then all others.
Thank you!! This is what finally worked. I wish this were documented better.
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Old 12-03-2008, 04:00 PM
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Re: Hard Reset on Touch Pro from VZW?

Yeah documentation sucks on it I actually got on with HTC right when I got the device to learn all the programming shortcuts they are very helpful to agents.
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Old 12-26-2008, 11:13 PM
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Re: Hard Reset on Touch Pro from VZW?

Quote:
Originally Posted by NexVision
To hard reset VZW touch pro remove the battery and press and hold the center dpad and hit power. It is a different procedure then all others.
When I pull the battery the unit turns off and doesn't respond to any buttons. What am I missing?

Thanks
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Old 12-27-2008, 12:56 PM
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Re: Hard Reset on Touch Pro from VZW?

start...settings...system tab...memory clear storage
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Old 12-29-2008, 02:49 PM
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Re: Hard Reset on Touch Pro from VZW?

Since this is discussed in a few places...I'm gonna shut this one down.

late,
Coz
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