PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 11-22-2008, 12:25 PM
ICU812's Avatar
N00b
Offline
Pocket PC: Touch Pro
Carrier: Sprint
 
Join Date: Nov 2008
Posts: 29
Reputation: 25
ICU812 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Would you return it?

I'd like to say hello to the forum since this is my first post.

Anyways, I recently purchased the Touch Pro. This device has my buy in. Love it and can't imagine having any other device at this moment.

However, the past two nights the handset has locked up overnight while on the charger. I must then soft reset the device for it to work.

Yesterday I went to send a text message using the keyboard. The handset froze in landscape orientation and no matter what I did, closing and opening the slide out keyboard, TF3D staying in landscape. It was garbled and looked weird.

I did pay full price minus $75 upgrade eligibility fee. In my opinion this device is worth that but in my instance would you return it for another Touch Pro or just keep it?

I've had it a week and a few days so I'm well within my 30 days.

Thanks in advance.
Reply With Quote
  #2 (permalink)  
Old 11-22-2008, 12:28 PM
ggoldfingerd's Avatar
PPCGeeks Regular
Offline
Pocket PC: Sprint HTC Hero
Carrier: Sprint
 
Join Date: Sep 2007
Posts: 179
Reputation: 50
ggoldfingerd is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Would you return it?

I would try a hard reset and see if that fixes your issues. Also, make sure that its not some additional software you installed. If it continues to freeze after you try what I mentioned, then return it.
Reply With Quote
  #3 (permalink)  
Old 11-22-2008, 12:29 PM
thesfactor's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC Touch Pro 2
Carrier: Sprint
 
Join Date: Nov 2008
Posts: 416
Reputation: 105
thesfactor is keeping up the good workthesfactor is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Would you return it?

Honestly, thats your personal opinion. Lots of people have been having lots of weird issues with their Touch Pros. Some people see the flaws as being normal and accept them, others return the phone in hopes of getting a newer better piece. You can either jump on the exchange train or just give it back and get a phone that works properly until they fix all the issues on the TP and release ROM fixes for the old ones. Hope that helps...
Quote:
Originally Posted by ICU812 View Post
I'd like to say hello to the forum since this is my first post.

Anyways, I recently purchased the Touch Pro. This device has my buy in. Love it and can't imagine having any other device at this moment.

However, the past two nights the handset has locked up overnight while on the charger. I must then soft reset the device for it to work.

Yesterday I went to send a text message using the keyboard. The handset froze in landscape orientation and no matter what I did, closing and opening the slide out keyboard, TF3D staying in landscape. It was garbled and looked weird.

I did pay full price minus $75 upgrade eligibility fee. In my opinion this device is worth that but in my instance would you return it for another Touch Pro or just keep it?

I've had it a week and a few days so I'm well within my 30 days.

Thanks in advance.
Reply With Quote
  #4 (permalink)  
Old 11-22-2008, 12:31 PM
ICU812's Avatar
N00b
Offline
Pocket PC: Touch Pro
Carrier: Sprint
Threadstarter
 
Join Date: Nov 2008
Posts: 29
Reputation: 25
ICU812 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Would you return it?

I did a hard reset when I received it. The phone is stock with no added cab files or the such.
Reply With Quote
  #5 (permalink)  
Old 11-22-2008, 12:37 PM
ggoldfingerd's Avatar
PPCGeeks Regular
Offline
Pocket PC: Sprint HTC Hero
Carrier: Sprint
 
Join Date: Sep 2007
Posts: 179
Reputation: 50
ggoldfingerd is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Would you return it?

Well if it freezes again, I would hard reset it. Its most likely a software issue which will be corrected in a future rom release. You have to make the decision though. I would a least try the phone for another week or two. That way, if you decide to return it, you would at least get a newer build date (don't know if that really matters).
Reply With Quote
  #6 (permalink)  
Old 11-22-2008, 12:44 PM
ICU812's Avatar
N00b
Offline
Pocket PC: Touch Pro
Carrier: Sprint
Threadstarter
 
Join Date: Nov 2008
Posts: 29
Reputation: 25
ICU812 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Would you return it?

Thanks GF..

Other than that the phone works flawlessly. This is my second WM phone and by far the best of the two. The TF3d is great for so many things. With me for instance I am a Pro Photographer and love how I can upload my work on the card and showcase to my clients through the slideshow. They love how I can flick my finger over the screen to bring up the next shot.

Great phone. HTC has won me over for life!
Reply With Quote
  #7 (permalink)  
Old 11-22-2008, 03:21 PM
gator352's Avatar
Gatornator
Offline
Pocket PC: Palm Pre /3 EVO 4G's/1 moPho!
Carrier: Sprint
Location: Leesburg, Fl.
 
Join Date: Sep 2008
Posts: 1,127
Reputation: 1438
gator352 is halfway to VIP status based on repgator352 is halfway to VIP status based on repgator352 is halfway to VIP status based on repgator352 is halfway to VIP status based on repgator352 is halfway to VIP status based on repgator352 is halfway to VIP status based on repgator352 is halfway to VIP status based on repgator352 is halfway to VIP status based on repgator352 is halfway to VIP status based on repgator352 is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Would you return it?

I would exchange it. You paid x amount of money for it and it should work. Yeah, you might get a few glitches here and there as with any new phone, but it should be usable out of the box. If you had customized apps on it, I would say do a hard reset and let it be. But you are running all stock right? I would do one last hard reset, wait a few days and see if the prob has cleared, if not, exchange it for a new TP. Shouldn't have to wait for a new rom to be usable.
__________________
Just Brilliant, Quietly....
Reply With Quote
  #8 (permalink)  
Old 11-22-2008, 03:34 PM
cherylbaker's Avatar
Lurker
Offline
 
Join Date: Oct 2007
Posts: 18
Reputation: 5
cherylbaker is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Would you return it?

i agree with previous poster. reset to factory defaults no added programs or roms. run it for a couple of days if it still acts weird exchange for a new one. if not add your apps one at a time giving a couple days inbeyween until uou find thr one causing problems.
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 03:34 PM.


Powered by vBulletin® ©2000 - 2020, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com