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Old 12-23-2009, 04:05 AM
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Changed phone number, now cant get mms or internet!

Hey guys, I have an issue maybe I can get help with. My phone was working fine but I changed my number, and all of a sudden I can not get pictures or get on the internet? Im sorry if this has been covered before but i did not know what terms to search for. Any setting I have to change? Its a touch pro on cricket. Thanks in advance
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Old 12-23-2009, 04:14 AM
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Re: Changed phone number, now cant get mms or internet!

from your phone dialer screen, type ##000000## and it should give u access to another screen . verify if your MDN number matches your new number. if not, change it. the other number is going to be different. leave that alone. once chane\ged, reboot and see what happens
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Old 12-23-2009, 10:40 AM
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Re: Changed phone number, now cant get mms or internet!

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Originally Posted by titaniumgiant View Post
from your phone dialer screen, type ##000000## and it should give u access to another screen . verify if your MDN number matches your new number. if not, change it. the other number is going to be different. leave that alone. once chane\ged, reboot and see what happens
Dang it! I went there and the MDN number did match..I changed the msid to match that number... Was that the number I wasnt supposed to change?
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Old 12-23-2009, 10:52 AM
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Re: Changed phone number, now cant get mms or internet!

Well, this is for VerizonWireless...so, I don't know if it will work for you.

But when you change your number the internet access will also need to change.

Settings > Connections > Connections...
Click the Advanced tab
Click the Select Networks button
Click the Edit button
Click the Edit button
Click the Next
Click the Next
------remember this is for Verizon Wireless------
User Name should be: ##########@vzw3g.com <----The # is your phone number. This is the part that might need to change.
PW: vzw
Domain: <blank>
Click Finish

Hope this helps.
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Old 12-23-2009, 01:24 PM
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Re: Changed phone number, now cant get mms or internet!

what about for alltel??
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Old 12-23-2009, 02:06 PM
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Re: Changed phone number, now cant get mms or internet!

Quote:
Originally Posted by EN_VY View Post
Dang it! I went there and the MDN number did match..I changed the msid to match that number... Was that the number I wasnt supposed to change?

yes that was the number u were NOT suppose to change LOL. u need to contact tech support ucz ur provider is diff than mine and i dont know what ur number should be.
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Old 12-23-2009, 05:55 PM
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Re: Changed phone number, now cant get mms or internet!

don't know about Cricket, with sprint, if I remember it correctly, when you change #, on the stock rom, you just go to setting, system, update profile, it will automatically update it for you.
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Old 12-24-2009, 01:10 AM
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Re: Changed phone number, now cant get mms or internet!

Quote:
Originally Posted by titaniumgiant View Post
yes that was the number u were NOT suppose to change LOL. u need to contact tech support ucz ur provider is diff than mine and i dont know what ur number should be.
So should I call cricket? And ask them for that number? I guess Im going to have to end up paying the dude again to flash my phone once again

Anyways, lets just say that I didnt mess with that number, the number I was supposed to change did match my phone number but still wasnt working.. PLease advice.. I feel so lost
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Old 12-24-2009, 01:15 AM
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Re: Changed phone number, now cant get mms or internet!

Quote:
Originally Posted by EN_VY View Post
So should I call cricket? And ask them for that number? I guess Im going to have to end up paying the dude again to flash my phone once again

Anyways, lets just say that I didnt mess with that number, the number I was supposed to change did match my phone number but still wasnt working.. PLease advice.. I feel so lost
on sprint its ##3282# then click restore...then u'll need software to update your data profile..on sprint theres a cab to download to do that..and that will automatically restore the correct data settings for your mdn..idk what works for verizon though

Last edited by mjh8812; 12-24-2009 at 01:24 AM.
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Old 12-24-2009, 02:27 AM
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Re: Changed phone number, now cant get mms or internet!

For my fellow cricket user you will need to do the following to update your user name to your new MDN 10digit phone # @mycricket.com
Go to phone dialer pad
dial ##778# or ##778 (SND)
select edit
enter 000000
view info
goto security
edit both user ID's = replace old number with new
view info
MIP default profile
edit NAI = replace old number with new.
menu, OK, OK, OK
let phone reboot
then change in the following area
Settings > Connections > Connections...
Click the Advanced tab
Click the Select Networks button
Click the Edit button
Click the Edit button
Click the Next
Click the Next
change out old number for new
Click Finish

Then for MMS you will need to do the following get PHM registry editor if your don't have it. Then goto HKLM/Software/arcsoft/arcsoft mms ua/cofig/mm1/wspheader find x-cricket-mdn and replace with new number.

That should get you up and going if not PM me and I'll help you out more.
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