Sprint TP2 having problems answering call

jawe347 · #1 (**permalink**) 11-25-2009, 07:32 PM

I'm running stock rom on Sprint TP2. I have the Plantronics bluetooth piece. A problem that I am having is that when a call comes in, whether I answer it with the bluetooth or the hard keys the phone does not answer the call. It lingers and eventually goes as a missed call. Sometimes if I answer with my bluetooth and the caller stays on the line the phone eventually answers the call. I've already been to the sprint store once and did a hard reset. This is still happening. It is annoying as F*ck to say the least. Any suggestions anyone?

mikejones13 · #2 (**permalink**) 11-25-2009, 07:35 PM

Well, I would say if a hard reset didn't fix it then it may be a defective unit. If they did a hard reset (at the store) did the problem occur again? And did they offer to get you a new phone? Sounds like they just did a hard reset and kicked you out the door.

**Dr.8820** · #3 (**permalink**) 11-25-2009, 07:37 PM

which plantronics do you have? i have the 975 and it took a couple days to get the phone to answer via the headset but it works now. i hope your phone isn't bad. have you updated the headset under bluetooth settings?

jawe347 · #4 (**permalink**) 11-25-2009, 08:03 PM

I have the Voyager Pro. I thought it was the bluetooth not working until I tried to answer a call with the hard key on the phone, even the slider does the same thing.

They did a hard reset and told me to come back if the problem persists. I definitely will be going back there. I finally got this phone to tether with my macbook pro.

**japper88** · #5 (**permalink**) 11-25-2009, 09:41 PM

Are you running advanced config, hdtweak, or any similar programs? If you are sometimes they cause problems if turned on auto data disconnect using those programs. There is an easy reg edit fix if you did.

jawe347 · #6 (**permalink**) 11-27-2009, 10:35 PM

I'm not running anything of the sort. I'm waiting for 6.5 to come out officially. I did a hard reset (clear storage) and the same problem persists. It is anoying the hell outta me.

**Boo Boo** · #7 (**permalink**) 11-28-2009, 12:38 AM

the widcomm bt stack is corrupt. so until the stock 6.5 comes out don't expect much change

jawe347 · #8 (**permalink**) 11-28-2009, 12:44 AM

It's not just with the bluetooth though, this happens when I use the slider or the hard key to answer a call.

logic88 · #9 (**permalink**) 11-28-2009, 12:48 AM

I don't use BT so can't speak to that but I did have problems answering calls because I used Advanced Configuration Tool and it wrote bad data to a reg key.http://forum.ppcgeeks.com/showthread.php?t=40427

Check HKLM/Comm/ConnMgr/Planner/Settings/SuspendResume and see if it's "#777". If not (mine was "~GPRS!"), change it to "#777". That fixed my answering problems immediately.

jawe347 · #10 (**permalink**) 11-28-2009, 02:32 AM

Thankx, I checked the key and mine was ~GPRS. I just changed it to #777, did a soft reset and am going to see what happens on the next call. will let you know what happens.