tp2 can not recognize contacts problem

[Maan76]

my tp2 which is running sprint rom csn not recognize my contacts and label thier phone calls.text msgs and evgrything as unknow....furthermore it asks me if i need to save them to my contacts list. and thier number is already there.


please help

[Wunder]

So your contacts are on the phone but the calls/texts come in as unknown #'s only? How did you back up your contacts? I'm not an expert but if the PIM.vol was not saved or saved incorrectly you will have that exact problem.

[qwalls]

Also on Sprint and having the same problem. Contacts were transferred from Outlook. Even adding the number after the call doesn't work. I ended up installing PhonEx so I'd have working caller ID.

[cbreze]

So is this a sprint thing then. Someone posted same issue a few above. My vzwTP2 is ok so far. Sorry tho, as this issue would really irritate the crap.

[srwsr]

I've been hoping that my 1st post would be a contribution and not a question, so here it is. I just got my phone a week ago, and was also having this problem. I populated my contacts with PIM Backup. None of my calls would show the contacts as seems to be everyone else's problem. I just went through all of my contacts using Outlook, and made sure that they were all entered in exactly the same format (###) ###-####. I then synced with Active Sync with the conflicts set to change item on device (phone). Now it seems to work.
I also tried dialing out, if you don't dial the 10 digit number the way that it is stored in the phone, it doesn't work. If anyone can take this and run with it, I sure would like to have the proper fix.

Sorry, but I am posting this in all of the threads that I see about this problem.

[qwalls]

I finally got tired of dealing with this...did a hard reset, restored contacts from Outlook, and it works fine now, so it must have been something I installed or a corrupt file or database somewhere.