Mail icon always shows one even though there is no mail?

Rusty45398 · #1 (**permalink**) 09-19-2009, 02:20 PM

My icon for the "Mail" tab always shows a 1 even though there is NO mail in the account. Anyone have any ideas why?

KrazyKevin76 · #2 (**permalink**) 09-19-2009, 02:28 PM

Go to your mail tab and click on inbox. look under outlook email. sometimes when you sign up for an account or active sync connection, it will put a welcome email in the outlook email folder.

Edit: depending on what your screen looks you may have to tap "inbox" on the top of your screen again to see the list of accounts.

Rusty45398 · #3 (**permalink**) 09-19-2009, 02:32 PM

Quote:

Originally Posted by KrazyKevin76

Go to your mail tab and click on inbox. look under outlook email. sometimes when you sign up for an account or active sync connection, it will put a welcome email in the outlook email folder.

Edit: depending on what your screen looks you may have to tap "inbox" on the top of your screen again to see the list of accounts.

You were correct, thank you very much for your help KrazyKevin76!!