Telus HTC Touch Pro 2 - Bluetooth connectivity - Stack upgrade required?

[vanilladeke]

TP2 - Bluetooth connectivity issues - upgrade to stack?

Newbie here... with a question that has confounded alot of tech support people at various companies for the last few weeks.

Here's my situation.

I recently purchased an HTC Touch Pro 2 from Telus. I love the phone except for ONE thing.

When I pair the handset to my vehicle (a 2009 GMC Acadia, with Navigation) via Bluetooth, I am able to use the phone to place calls verbally via the phonebook that is stored in the vehicle (ie., if I say, "call X" and "X"'s name is stored in the car's library, then the TP2 handset will dial "X"' number and I can speak to them and hear them through the factory Bluetooth.

HOWEVER, if I try to physically dial "X"'s number with the handset while the device and the vehicle are paired, the keypad on the phone, as well as the rest of the fuctionality of the phone, becomes essentially unresponsive and it takes the handset about 10 seconds to recognize each keypress, etc. inputted on the handset. (i.e. it takes me about 2 minutes to dial a 10 digit phone number while the handset and the vehicle are paired. BUT ONLY while they are PAIRED. When I unpair the device and the vehicle the handset's functionality returns to normal.

After many hours of conversation with Telus, GM and HTC advanced tech support it was concluded by HTC (after I sent them a log of the handset's operations during the "paired" condition) that the issue is:

"The telus touch pro 2 that you currently have never received a software update to enable the Bluetooth stack in the device to work with your particular vehicle. This is also the reason why GMC says the verizon touch pro 2 will work as the verizon touch pro 2 has received 2 software updates".

I contacted Telus to ask them if they would make these software updates available, and, I suppose because the handset has been discontinued, they don't see any reason to.

So my question is:

Is there some other way to update the bluetooth stack for the Telus TP2?

(I have tried downloading the software updates available for some US CDMA carriers on the HTC website, to no avail. - get the error message "Invalid Vendor", or something to that effect.)

Any help would be appreciated.

Thanks.

[drewcam888]

i dont think anyone has a bluetooth stackup cab so a rom upgrade will fix the issue. I hope I am wrong but I haven't seen a cab myself because I want one.
You could go to a custom rom that will fix the issue.