Data not working! Help!

Battousaiix · #1 (**permalink**) 04-12-2010, 07:49 PM

So after a hard reset on my touch pro 2 for verizon my data is not working anymore. Everything internet related does not work, such as internet browsing, my phone syncing, and etc. I've been searching every forum for a solution but got nothing. I'm running a stock rom. The 'Data Connection' in the Communications tab is off, is that the problem? Please help!

**OR78** · #2 (**permalink**) 04-12-2010, 07:57 PM

Dial *228 and follow the prompts. See if this works.

Battousaiix · #3 (**permalink**) 04-12-2010, 08:08 PM

Nope, still nothing..

**burtonsnow8** · #4 (**permalink**) 04-12-2010, 08:14 PM

try turning your data connection on. Unless you specifically disabled your data connection though, it should always stay enabled. Are you connected via activesync? That removes my 3g connection.

Battousaiix · #5 (**permalink**) 04-12-2010, 08:16 PM

The Data Connections tab is turned off automatically, but when I turn it back on it just goes to the Connections tab and I have no idea what to do from here. But no, I am not connected via ActiveSync.

edgar021277 · #6 (**permalink**) 04-12-2010, 08:19 PM

Quote:

Originally Posted by Battousaiix

So after a hard reset on my touch pro 2 for verizon my data is not working anymore. Everything internet related does not work, such as internet browsing, my phone syncing, and etc. I've been searching every forum for a solution but got nothing. I'm running a stock rom. The 'Data Connection' in the Communications tab is off, is that the problem? Please help!

connections/manage existing connections/edit/next/next/user name:your phone number/click finish that work for me before

Battousaiix · #7 (**permalink**) 04-12-2010, 08:23 PM

Quote:

Originally Posted by edgar021277

connections/manage existing connections/edit/next/next/user name:your phone number/click finish that work for me before

Do I insert anything for password or domain? Thanks.

**burtonsnow8** · #8 (**permalink**) 04-12-2010, 08:25 PM

Quote:

Originally Posted by Battousaiix

Do I insert anything for password or domain? Thanks.

Call you provider on a separate line and they can help you set it up. You will probably have to soft reset during the process so it is important to call from another line.

Battousaiix · #9 (**permalink**) 04-12-2010, 08:44 PM

I've literally been on the line for like 20minutes. Exactly why I didn't call in the first place...

**burtonsnow8** · #10 (**permalink**) 04-12-2010, 08:47 PM

to get your data working. They should be able to tell you if you need a username/password and network domain.