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Old 01-29-2010, 04:29 PM
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Oh No Cracked Touch Pro 2 Housing!!!

So I was looking at my phone today and notice the housing on my Touch Pro 2 was cracked.. Very Similar to the cracked chrome on the Original Touch Pro.. I have a Sprint phone. Is this considered a manufacture defect? If I bring it in will they replace the phone or the housing for me? It really doesn't bother me too much. But it does bother me a bit. If Sprint won't replace it, I can live with it. But whatever.. See pics for yourself, it looks like scratches on the pics. But it really is cracked. Other then that my phone is almost immaculate too..

Damn Sprint HTC phones..





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Old 01-29-2010, 04:36 PM
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Re: Oh No Cracked Touch Pro 2 Housing!!!

You didnt include this in the post....have you ever dropped it?
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Old 01-29-2010, 04:36 PM
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Re: Oh No Cracked Touch Pro 2 Housing!!!

no.. never dropped it.. it's always in a case
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Old 01-29-2010, 04:37 PM
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Re: Oh No Cracked Touch Pro 2 Housing!!!

That suck bro! Hopefully they'll do something for you. Did you drop it? I don't see any chip marks which usually accompany that type of crack. The pattern of the crach and the placement to me looks like it was dropped. Good luck!
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Old 01-29-2010, 04:39 PM
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Re: Oh No Cracked Touch Pro 2 Housing!!!

I would just take it in. See what they will do for you. Like billyapd21 said, there's no chips. You could just present this to them and see what they will do for you. It might be a manufacturing defect that they might know about and may replace.
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Old 01-29-2010, 04:43 PM
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Re: Oh No Cracked Touch Pro 2 Housing!!!

Are you selling this?
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Old 01-29-2010, 04:44 PM
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Re: Oh No Cracked Touch Pro 2 Housing!!!

ever tried to put it ina bulky clip on case? ive seen it happen to a tp with a mall bought snap on. any way, mines cracked too. i think i dropped mine though. it happened after my work xmas party, and i dont remember.
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Old 01-29-2010, 04:44 PM
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Re: Oh No Cracked Touch Pro 2 Housing!!!

well the other thing that bothers me about it too.. is that the battery cover case on my phone for whatever reason is stained.. and It never really bothered me too much either because I was planning on dying it anyways.. but what do you guys think? Is this a common issue to? or am I just unlucky..

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Old 01-29-2010, 05:00 PM
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Re: Oh No Cracked Touch Pro 2 Housing!!!

Quote:
Originally Posted by The Lance View Post
well the other thing that bothers me about it too.. is that the battery cover case on my phone for whatever reason is stained.. and It never really bothered me too much either because I was planning on dying it anyways.. but what do you guys think? Is this a common issue to? or am I just unlucky..
My case is stained too, although I really wouldn't call it a stain, more like worn or something because it doesn't come off. It was there within the first month of having the phone. I think it's pretty annoying
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Old 01-29-2010, 05:02 PM
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Re: Oh No Cracked Touch Pro 2 Housing!!!

Quote:
Originally Posted by mathiass View Post
My case is stained too, although I really wouldn't call it a stain, more like worn or something because it doesn't come off. It was there within the first month of having the phone. I think it's pretty annoying
yeah i've tried everything to try and get it to come off but it hasn't only way to fix it Is to dye it I guess..

but whatever.. I'm waiting on what everyone else says about the cracks and I might just bring it it.. Kind of a hassle though cause I have to load the stock rom back onto it and relock it..
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