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Old 04-25-2009, 02:49 AM
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Confirmed-Verizon has no Titans

I just went throught the changeout and Verizon does not have any more titans to send out, well they will have 1 with mine I'm sending back. I was with 2 techs and they both could not find a "stock" replacement to give me with mine. Although I pushed since this is my 4th changed out, neither tech could find a Titan. So I get the touch Pro.

Heads up-Pound them hard..!

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Old 04-25-2009, 11:22 AM
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Re: Confirmed-Verizon has no Titans

Was this through Verizon or through the Insurance?


Aaron
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Old 04-25-2009, 12:43 PM
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Re: Confirmed-Verizon has no Titans

On April 22 i called verizon to get a replacement titan, they looked at one of their factory locations and were all out of replacement titans. They looked at a second location and found only one replacement titan. Unfortunately, they sent me that. It should be coming today. If it has another white spot i will probably end up sending it back, hopefully i will get a TP.
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Old 04-25-2009, 02:39 PM
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Re: Confirmed-Verizon has no Titans

I just called and they are sending me another Titan.
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Old 04-25-2009, 04:22 PM
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Re: Confirmed-Verizon has no Titans

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Originally Posted by vossco32 View Post
Was this through Verizon or through the Insurance?


Aaron
Through verizon.

RD
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Old 04-25-2009, 05:10 PM
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Re: Confirmed-Verizon has no Titans

xv6800 has a white spot and the left directional button doesnt work anymore...I went into vzw store to exchange (reverted back to stock first, and hoping for a touch pro). They had no 6800s in store but would order the 6800 as a replacement, they would not upgrade me..i declined. called asurion for an insurance claim hoping for a touch pro replacement, they had stock on xv6800s too, i cancelled the claim. called vzw back yesterday for a replacement, again hoping for a touch pro. THey have stock in xv6800s and are sending that as replacement. should have Monday...When I called vzw for the replacement, the tech "questioned" the problems if they were related to my recent "hard reset and phone not being able to authenticate"...
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Old 04-25-2009, 10:58 PM
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Re: Confirmed-Verizon has no Titans

I can tell you, depending on your location and the time you call, you will get a different call center. Each call center has a warehouse location attatched to it. If the warehouse is out, they will call a local store, local store is out, they will argue with you until you convince them you need a TP. I am on Titan #4, and plan to be returning that one shortly. Hopefully they won't have any of YOUR old ones that are effed up. lol
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Old 04-25-2009, 11:01 PM
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Re: Confirmed-Verizon has no Titans

Quote:
Originally Posted by Spr0ckEt View Post
Hopefully they won't have any of YOUR old ones that are effed up. lol
that's pretty funny lol!
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Old 04-26-2009, 07:20 PM
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Re: Confirmed-Verizon has no Titans

This is good news...I may have an accident...with my phone to get the new touch pro...
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Old 04-26-2009, 08:08 PM
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Re: Confirmed-Verizon has no Titans

Well, don't get your hopes up. I just got off the phone with VZW. I get another Titan.

And, for the record, I got somebody's effed up one. The IR port was caved in so I ordered yet another... This is the last one. I am going to demand another.

Last edited by Spr0ckEt; 04-26-2009 at 10:39 PM.
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