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Old 06-24-2007, 06:54 PM
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Mogul Build Quality Questions

I have noticed some build quality issues with my Mogul, and I am afraid to send it back for fear of getting a unit with dead pixels. Here is what I am seeing:

1) The Windows, OK and Tab keys on the keyboard are raised so much so that I could almost pry them off. If I push them down, they seem to stay down for about 20 mins.

2) When the keyboard is open and you hold it in a normal typing posture, there is a little play between the assembly with the keyboard and the assembly with the screen. If I roll it forward and back the screen wobbles a bit.

Wondering if anyone else's have these issues, or if it is just a small percentage of units. Please check out your Mogul's and see if they are the same.
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Old 06-24-2007, 07:07 PM
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mine is good to go
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Old 06-24-2007, 08:15 PM
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No problems here!
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Old 06-24-2007, 08:44 PM
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No issues on mine either. Swap it out....
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Old 06-24-2007, 09:00 PM
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Yep I would swap....
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Old 06-24-2007, 11:06 PM
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mine works great

couldn't be happier with mine.. i went through 3 6700's and my mogul feels great.
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Old 06-25-2007, 10:28 PM
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I have called Sprint for a replacement, and hope to get it on Tuesday. Of those who are not experiencing the issues I named above, do you have any dead pixels?
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Old 06-25-2007, 10:46 PM
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My only issue is that the dpad seems really cheap and has too much give to it. I compared my Mogul to an 8125 and 8525 at work on Friday and they seemed a lot sturdier.
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Old 06-26-2007, 09:35 AM
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my only issue is that when the keyboard is flipped out. if i hold the keyboard portion on the phone, the lcd part shakes a little. its not in danger of fallnig apart or anything, but its got a bit of a wiggle to it. im assuming its the design of the new hinge they are using. ive taken the phone apart and nothing is loose so ths the hinge itself
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Old 06-26-2007, 09:47 AM
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My Windows, Tab and OK keys are raised some on my 6800 keyboard as well. I thought it was done that way on purpose as a feature. Are they not supposed to be raised? I don't plan on exchanging it just for this, but was curious.
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