PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Titan

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 10-10-2008, 10:33 PM
96XJSport's Avatar
Lurker
Offline
Pocket PC: Touch Pro
Carrier: Sprint
 
Join Date: Jun 2008
Posts: 7
Reputation: 0
96XJSport is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Need Help - Lost Data, Possibly B/C of ActiveSync

Hopefully posting this in the right place...

Had my Mogul for a while now and have had few issues syncing my data to Outlook. But last night I had some issues, and this morning I noticed all of my contacts lost their:

a) voice speed dialing

b) specific ringtones for each contact (all using generic now)

So what I'm thinking is that something happened during the sync process that wiped the contacts clean, then I re-synced, causing all my contacts to be reinstalled from Outlook, but without the Mogul-specific settings (i.e. ringtones and voice speed dial properties).

2 questions:

Thoughts? And any chance of recovering info?

Yes, I know I need to be backing up, and I haven't. I will definitely be looking into this now...never thought I needed to, due to being "synced" with my Outlook. If anyone has recommendations on specific methods, I'd love to hear them...I'll spend some time researching regardless....

BTW, the "issues" I had were due to me, for the first time, trying to sync via Bluetooth, instead of USB. Never did figure it out...Computer side of BT wants me to use com port 41 everytime, which is obviously way to high of a port number for ActiveSync. So all that wasted time, all to lose my settings/info...

Last edited by 96XJSport; 10-10-2008 at 11:30 PM.
Reply With Quote
  #2 (permalink)  
Old 10-10-2008, 10:52 PM
jmorton10's Avatar
VIP Member
Offline
Pocket PC: rooted DroidX/leaked 2.2
Carrier: Verizon
 
Join Date: Jun 2008
Posts: 6,692
Reputation: 5695
jmorton10 is a trusted member of the communityjmorton10 is a trusted member of the communityjmorton10 is a trusted member of the communityjmorton10 is a trusted member of the communityjmorton10 is a trusted member of the communityjmorton10 is a trusted member of the communityjmorton10 is a trusted member of the communityjmorton10 is a trusted member of the communityjmorton10 is a trusted member of the communityjmorton10 is a trusted member of the communityjmorton10 is a trusted member of the community
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Need Help - Lost Data, Possibly B/C of ActiveSync

Quote:
Originally Posted by 96XJSport View Post

Yes, I know I need to be backing up, and I haven't. I will definitely be looking into this now...never thought I needed to, due to being "synced" with my Outlook. If anyone has recommendations on specific methods, I'd love to hear them...I'll spend some time researching regardless....
I have tried every BU system there is & all I use now is SPB Backup.

I don't even worry about messing up my system anymore as all I have to do is a hard reset & then restore my latest BU file & I am back in business in no time.

I have Sprite also, but I have not has as consistently perfect restores from that so I never use it anymore.

~John
Reply With Quote
This post has been thanked 1 times.
  #3 (permalink)  
Old 10-10-2008, 11:16 PM
96XJSport's Avatar
Lurker
Offline
Pocket PC: Touch Pro
Carrier: Sprint
Threadstarter
 
Join Date: Jun 2008
Posts: 7
Reputation: 0
96XJSport is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Need Help - Lost Data, Possibly B/C of ActiveSync

Thanks J, I've heard a lot about SPB...I'll look into that some more for sure....
Reply With Quote
  #4 (permalink)  
Old 10-10-2008, 11:25 PM
Geekcop's Avatar
VIP Member
Offline
Pocket PC: Galaxy Note II
Carrier: Verizon
Location: So. Cal/818
 
Join Date: Dec 2007
Posts: 1,312
Reputation: 1420
Geekcop is halfway to VIP status based on repGeekcop is halfway to VIP status based on repGeekcop is halfway to VIP status based on repGeekcop is halfway to VIP status based on repGeekcop is halfway to VIP status based on repGeekcop is halfway to VIP status based on repGeekcop is halfway to VIP status based on repGeekcop is halfway to VIP status based on repGeekcop is halfway to VIP status based on repGeekcop is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via MSN to Geekcop
Re: Need Help - Lost Data, Possibly B/C of ActiveSync

+1 for SPB. I use that along with a Dashwire account. There's no way in hell I would rely on just WMDC (ActiveSync for Vista). The great thing about SPB is that is backs up your ENTIRE device, apps, settings, and all. ActiveSync just backs up whatever is in Outlook. Dashwire takes that a step farther and also backs up emails, text messages, voicemail, pix, & videos. It's free, which is also a good thing.
__________________
"There is no hunting like the hunting of man, and those who have hunted armed men long enough and liked it, never care for anything else thereafter."
-Ernest Hemingway




Reply With Quote
This post has been thanked 1 times.
  #5 (permalink)  
Old 10-10-2008, 11:31 PM
96XJSport's Avatar
Lurker
Offline
Pocket PC: Touch Pro
Carrier: Sprint
Threadstarter
 
Join Date: Jun 2008
Posts: 7
Reputation: 0
96XJSport is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Need Help - Lost Data, Possibly B/C of ActiveSync

Thanks for the advice guys...

Updated OP to provide some add'l info...just like to hear thoughts and if anyone else has experienced a similar situation...
Reply With Quote
  #6 (permalink)  
Old 10-11-2008, 02:00 AM
rasmith3530's Avatar
Lurker
Offline
Pocket PC: HTC 6800
Carrier: US Cellular
Location: 50 Miles NW of Maxwell Street
 
Join Date: Aug 2008
Posts: 12
Reputation: 10
rasmith3530 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Need Help - Lost Data, Possibly B/C of ActiveSync

+1 for Dashwire. Unlike the other solutions mentioned here, Dashwire is platform independent, menaing that your PC does not have to be running Windows to make it work!


Posted via Ubuntu Linux (v.8.04)
__________________
Rob Smith
HTC PPC6800
DCD 3.2.6 ROM, 3.42.50 Radio, nueSPL-2.47 Bootloader
Reply With Quote
This post has been thanked 1 times.
  #7 (permalink)  
Old 10-11-2008, 05:26 PM
davidgelb's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro2
Carrier: Sprint
 
Join Date: Jan 2008
Posts: 63
Reputation: 25
davidgelb is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Need Help - Lost Data, Possibly B/C of ActiveSync

Yup, can't stress enough the use of a backup program. I agree with the other posters...SPB backup is consistently the best I have found. I have used free programs and Sprite, but SPB just seems to be faster and more reliable.

I tried Dashwire and found it to be a little much for me since I backup everything with SPB. I do use Mail2Web, though, which is great for backing up calendar and contacts. I would rather have availability to get my calendar and contacts if my device goes down or if I leave it somewhere. Since I know pictures, text, etc are in my backup, if I have an emergency, I know I can get to my current calendar and contacts on Mail2Web.

Mail2Web is also free and works via ActiveSync wireless (which has been extremely reliable for me). It is backed up whenever I change something on my Mogul or when I connect it to a computer running activesync.

Hope this helps a little.

-David
Reply With Quote
This post has been thanked 1 times.
  #8 (permalink)  
Old 10-11-2008, 05:35 PM
schettj's Avatar
morsus mihi
Offline
Pocket PC: iPhone 4
Carrier: AT&T
Location: Not from around these parts
 
Join Date: Oct 2006
Posts: 3,017
Reputation: 3616
schettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIP
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Re: Need Help - Lost Data, Possibly B/C of ActiveSync

FWIW, outlook sync *should* preserve custom ringtones, etc. But then you know how that goes.
__________________
Reply With Quote
This post has been thanked 1 times.
  #9 (permalink)  
Old 10-11-2008, 10:17 PM
96XJSport's Avatar
Lurker
Offline
Pocket PC: Touch Pro
Carrier: Sprint
Threadstarter
 
Join Date: Jun 2008
Posts: 7
Reputation: 0
96XJSport is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Need Help - Lost Data, Possibly B/C of ActiveSync

Quote:
Originally Posted by schettj View Post
FWIW, outlook sync *should* preserve custom ringtones, etc. But then you know how that goes.
That is what I was wondering! Does Outlook save "phone specific" settings along with your contacts? And I finally have an answer! If so, why do I have all of my contacts, but no custom ringtones or voice speed dialing for each contact?

Also worth mentioning: I have HTC HC, and also missing after this "debacle" is my customized "favorite people". "Launcher" still contains my chosen program "shortcuts". (leading me to believe my data loss was specifically "contact" related) THOUGHTS?

BTW, BIG thanks for all recommendations on backup options...keep them coming! Personal experience/recommendations hold a lot of weight...

Last edited by 96XJSport; 10-11-2008 at 10:23 PM.
Reply With Quote
  #10 (permalink)  
Old 10-12-2008, 12:51 PM
MrObvious's Avatar
I see you have a PPC.
Offline
Pocket PC: Droid
Carrier: Borged Alltel
Location: Hutchinson, KS
 
Join Date: Nov 2007
Posts: 4,603
Reputation: 3000
MrObvious is still contributing even after becoming a VIPMrObvious is still contributing even after becoming a VIPMrObvious is still contributing even after becoming a VIPMrObvious is still contributing even after becoming a VIPMrObvious is still contributing even after becoming a VIPMrObvious is still contributing even after becoming a VIPMrObvious is still contributing even after becoming a VIPMrObvious is still contributing even after becoming a VIPMrObvious is still contributing even after becoming a VIPMrObvious is still contributing even after becoming a VIPMrObvious is still contributing even after becoming a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Need Help - Lost Data, Possibly B/C of ActiveSync

I've only used DotFred's PIMBackup and it is amazing.
__________________
Disclaimer: The truth is obvious.
Reply With Quote
This post has been thanked 1 times.
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Titan

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 10:21 AM.


Powered by vBulletin® ©2000 - 2019, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com