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Old 01-20-2008, 11:34 PM
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This hap'd on my PPC-6700 (Apache), and now my Mogul...

Hey, Everyone,
I'd started a thread (Hey, anyone have this prob?...) asking if anyone'd ever had their contacts mysteriously walk away, but got no response. Now, the problem's reared it's ugly head on my Mogul, but thankfully I've got PIM Backup. Only'd hap'd once each, though. So, 'ever happen to anyone here, 'possible fix?
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Old 01-21-2008, 08:17 AM
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What programs are you running on your phone, that is not a common problem for all the contacts to disappear
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Old 01-21-2008, 03:46 PM
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More oft then not, Pocket Commander Pro v6.01 (background service), Calligrapher v8.5 (may not've had this installed at the time), QuickMenu v2.7, pBar v1.5, Pocket Plus V4, and the contacts were uploaded initially w/ PIM Backup v2.6.
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Old 01-21-2008, 04:12 PM
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Do you sync with an exchange server?
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Old 01-21-2008, 04:46 PM
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No, I dont. 'Only USB or Bluetooth ActiveSync to my desktop and notebook.
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Old 01-21-2008, 05:12 PM
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If you have cleared your contacts in Outlook on the desktop be sure that the Desktop is not set to update the Device(PPC). There is a setup change to update the Desktop not the PPC. I did that by mistake, luckily I had another phone loaded with the contacts.
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Old 01-21-2008, 05:14 PM
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Were the contacts that got erased new contacts that you added on the phone, and were not present on the desktop/laptop? If so, you might have the sync relationship set to overwrite the phone's contacts with the desktop contact list. That's really the only thing I can think of.

edit: ya, what he said : )

Last edited by bedoig; 01-21-2008 at 05:16 PM.
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Old 01-21-2008, 09:54 PM
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Like I'd said, 'only hap'd once each on both my PPC-6700 and my Mogul, but when it did, it was ALL of my contacts. Also, couldn't've been my Sync relationship 'cause I'd never set Outlook up, so it doesn't even sync Contacts (H3ll, I don't use ActiveSync to sync anything, really. 'Just use it for installin' apps and browsing the device).
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Old 01-22-2008, 09:37 AM
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So, that shouldn't affect it, right?
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Old 01-22-2008, 10:38 AM
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Ya, doesn't sound like anything to do with a sync relationship. Just to be clear, it was just your contacts that disappeared right? You didn't lose any programs, settings, etc?
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