Sprint SERO Question

[steps]

I just got my SERO phone today and I want to switch over my Mogul to the new number and wanted to know how long do I have to wait before I can switch over my Mogul to the SERO plan? Meaning I want to "swap phones" I have a regular Sprint account (which I pay $100+ a month) and was able to sign up for a new line with the SERO plan. I want to switch the phones so the Mogul is under SERO and the "new" phone is under the old sprint account. Is there a waiting period?

edit:
am I even able to swap the phones or will I have to get a "dummy" third phone from ebay.



Thanks!

[icevapor]

You should be able to switch phones, but you will need a third line to make the call with. I recently just did this and it went very smoothly once I found someone who was fluent in English.

[steps]

Originally Posted by icevapor

You should be able to switch phones, but you will need a third line to make the call with. I recently just did this and it went very smoothly once I found someone who was fluent in English.

LOL@ fluent english

So I won't need a a 3rd "dummy" phone and there's no time limit I have to have the other phone activated? I heard something about a 15 day policy but don't remember what it was regarding.

[leetsauce]

There is no real waiting period as far as I know. Just call Sprint with a landline or something and request that you swap the phones on your account.

[fruit]

its an ESN swap so those are really fast. There's no need to wait to make the call.

[JimSmith94]

Isn't the ESN swap something you can now do online with Sprint's new billing system?

[jenks540]

If you have a SERO account, the only number to call, for ANYTHING related to your account (unless you need to talk to retentions) is the Employee Customer Care # - (88 603-7981. I have added lines and ported 6 numbers using that number and it is the only way to go. You will get an english speaker (based in NM I believe) and will have little or no wait time. A live person picks the phone up 90 percent of the time when I have called. Dealing with *2 will likely end up with a screwed up account.

[Vertigo]

ouch $100 for one account? thank God for Sero plan! I pay $121 for 3 SERO accounts with insurance...

[steps]

I just got off the phone with Sprint. Flawless transaction! I switched over my mogul from my $100+ a month account to the SERO. I kept my old contract and just downgraded the plan to basic 200 for 29.99 with no data, text, etc since my mom wouldn't use any of that (hardly is gonna use the phone lol). I still saved ALOT of money by doig this. I wish I would have known about SERO before I renewed my contract in January! Thanks for all the help guys!

The plan I used to have was:

$49.99 300 w/ unlimited Incoming (ported from my days with Nextel)
Data - $15.00
Texting - $15.00 (another Nextel port...now unlimited texts are $10)
Insurance - $7

My bill would be around $87.00+ tax (which is like $16.00 WTF!?)

[honan]

Originally Posted by steps

I just got my SERO phone today and I want to switch over my Mogul to the new number and wanted to know how long do I have to wait before I can switch over my Mogul to the SERO plan? Meaning I want to "swap phones" I have a regular Sprint account (which I pay $100+ a month) and was able to sign up for a new line with the SERO plan. I want to switch the phones so the Mogul is under SERO and the "new" phone is under the old sprint account. Is there a waiting period?

edit:
am I even able to swap the phones or will I have to get a "dummy" third phone from ebay.



Thanks!

What I would like to know is how you got the SERO account with an existing account? I had mine canceled when I tried. Ended up using my wife and then porting numbers. Pain in the @$$ and almost got me divorced during the extended time to port numbers over(wife got a flat and couldn't get a hold of me.)