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  #1 (permalink)  
Old 11-17-2007, 12:14 PM
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Unhappy Wont Work!!! Trying to install Software for HTC Mogul 6800

I siply put the software disc that came with my mogul into the CD drive in my laptop. It prompts a general window about wanting to install, and I click continue. The next window is an error message that tells me "The getting started disc requires adobe flash player 8.0 or higher......" So I downloaded new version, installed it, and eventually got the same prompt.
So I uninstalled the previous downloaded and repeated the process. The flash player was downloaded directly from Adobe, not a third party site.

What in the world is going on?!?!?! And of course, Sprint, those animals, give you no love and direction.
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Old 11-17-2007, 01:24 PM
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vista or xp? and what software are you trying to install?
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Old 11-17-2007, 01:24 PM
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Did you restart your computer? I know, stupid question, but you'll be surprised at how many problems you can fix by a simple task.
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Old 11-17-2007, 02:00 PM
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I have the same problem . . . and restarting the computer doesn't help it. Neither does un-installing any previous versions of the flash player.

The only way I got it to work was to go directly to the Microsoft Active Sync website (google it) and downloaded/installed the software from there.

Totally retarded that the CD doesn't even work.
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Old 11-17-2007, 03:07 PM
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There is nothing on the cd that is useful, except activesync... and its better to download the latest version anyways..
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Old 11-17-2007, 07:31 PM
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Ok thanks guys. I will try that tonight. I am a newb, first htc product, the 6800. I am sure I will have many more questions down the road.
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