Exchange on Droid Eris

qwho · #1 (**permalink**) 12-22-2009, 11:33 AM

So the consensus on google is that Verizon somehow blocks Exchange access on the Eris? My friend at work just got one, and is trying to set up exchange access on it. At first I thought I could just install the 'work email' apk I had that is floating around. It works nice on the vogue running android. When I tried to install it, it said it would have to replace a system application, which meant that it was already installed. Sure enough, the full function exchange app is on there, but it won't sync, with my settings or his.

Is there a way around paying the $15 fee for exchange support? Is there a market solution that is free, or a one-time fee? I know roadsync costs money now, it used to be free.

Anyhow thanks in advance

Gervy · #2 (**permalink**) 12-22-2009, 12:14 PM

Quote:

Originally Posted by qwho

So the consensus on google is that Verizon somehow blocks Exchange access on the Eris? My friend at work just got one, and is trying to set up exchange access on it. At first I thought I could just install the 'work email' apk I had that is floating around. It works nice on the vogue running android. When I tried to install it, it said it would have to replace a system application, which meant that it was already installed. Sure enough, the full function exchange app is on there, but it won't sync, with my settings or his.

Is there a way around paying the $15 fee for exchange support? Is there a market solution that is free, or a one-time fee? I know roadsync costs money now, it used to be free.

Anyhow thanks in advance

What are you talking about Willis?
I have Exchange access on mine by default, and don't have any additional fee. Just the normal Verizon data plan. (If you be paying for "Exchange" access, you're getting ripped off).

However, if you want a great app on the market that doesn't require 'Exchange Access' just data, just buy "Exchange by TouchDown". This is the best Exchange app on the market and well worth the $20.

bennysangel · #3 (**permalink**) 12-22-2009, 12:17 PM

I don't pay either. I sync with my exchange account too. I set it up through the manual settings and if you can access your work email by a web use that address that's what I did.

qwho · #4 (**permalink**) 12-22-2009, 12:26 PM

Thanks for the replies. Maybe something is up with our exchange server here... it's just weird that I had exchange working great on my vogue running android on sprint.

**banden** · #5 (**permalink**) 12-22-2009, 04:25 PM

Try using your: domain\nt4 for the login name instead of the UPN login name

qwho · #6 (**permalink**) 12-22-2009, 11:06 PM

We've got a highly locked-down exchange server here, when I use exchange in windows mobile, it forces a PIN number to be set up with an auto lock at 20 min or less, or else it won't send some sort of security certificate. Apparently the version of the email/active sync app on the Eris does not support this. He ended up getting touchdown for now, it supports that functionality.

So apparently the mail.apk from the magic is a newer/more advanced version of the email application than what's on the Eris. I tried to convince him to overwrite what is on there with the magic's version, but he doesn't want to screw up his phone. If it were me I'd do it, there is a hard reset function, right?

Gervy · #7 (**permalink**) 12-23-2009, 09:50 AM

Quote:

Originally Posted by qwho

We've got a highly locked-down exchange server here, when I use exchange in windows mobile, it forces a PIN number to be set up with an auto lock at 20 min or less, or else it won't send some sort of security certificate. Apparently the version of the email/active sync app on the Eris does not support this. He ended up getting touchdown for now, it supports that functionality.

So apparently the mail.apk from the magic is a newer/more advanced version of the email application than what's on the Eris. I tried to convince him to overwrite what is on there with the magic's version, but he doesn't want to screw up his phone. If it were me I'd do it, there is a hard reset function, right?

UHG - tell your Exchange admin to chill on the security if he wants remote users to be happy.
As an fellow IT guy, I have people who use too heavy of security just because they can.

qwho · #8 (**permalink**) 12-29-2009, 01:04 PM

Quote:

Originally Posted by Gervy

UHG - tell your Exchange admin to chill on the security if he wants remote users to be happy.
As an fellow IT guy, I have people who use too heavy of security just because they can.

It's a major university-linked hospital system's exchange server, so I don't think that they really care if a few people might not be able to connect to exchange.

Gervy · #9 (**permalink**) 12-29-2009, 05:38 PM

Quote:

Originally Posted by qwho

It's a major university-linked hospital system's exchange server, so I don't think that they really care if a few people might not be able to connect to exchange.

I won't argue the technical details here as it's not the appropriate place, but it's bad procedure to limit access of valid users, and fake security (meaning, it only keeps the kiddies out).

qwho · #10 (**permalink**) 12-30-2009, 08:57 AM

Quote:

Originally Posted by Gervy

I won't argue the technical details here as it's not the appropriate place, but it's bad procedure to limit access of valid users, and fake security (meaning, it only keeps the kiddies out).

Oh, I agree with you... I was just saying there's no way they would listen to me about user email access restrictions.