PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Diamond

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 03-10-2009, 06:53 PM
Biker1's Avatar
VIP Member
Offline
Pocket PC: HTC Diamond
Carrier: Sprint
Location: The Kingdom of Bloomberg!!
 
Join Date: Jul 2008
Posts: 1,408
Reputation: 1989
Biker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Mini usb cable does not click into the usb port anymore.

After 4 months of owning my Sprint Diamond , the usb cable does not snap into the port of the Diamond. It still charges but now with any slight pressure the cable dislodges from the port. I just noticed this the other day when the cable felt that it was not connecting properly to the port. I called HTC and THEY could fix it but there is a week 2 week turn around.HTC could not tell me if the port is modular or soldered to the motherboard. Does anyone know what is wrong with the usb port that is causing the cable not to snap in properly? And if Sprint can repair and/or replace the port or would they have to replace my Diamond. I have TEP. I want to keep this phone and not have to receive a replacement as I have it set up like I want it.

Last edited by Biker1; 03-10-2009 at 06:55 PM.
Reply With Quote
  #2 (permalink)  
Old 03-10-2009, 07:02 PM
violent31601's Avatar
Almost a VIP
Offline
Pocket PC: Iphone 4s
Carrier: Sprint
Location: WI
 
Join Date: Oct 2008
Posts: 774
Reputation: 305
violent31601 is becoming a PPCGeeks regularviolent31601 is becoming a PPCGeeks regularviolent31601 is becoming a PPCGeeks regularviolent31601 is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Mini usb cable does not click into the usb port anymore.

is it the stock mini usb?

the stock HTC one isn't a regular mini usb
Reply With Quote
  #3 (permalink)  
Old 03-10-2009, 07:19 PM
shaggylive's Avatar
WP Heavy Rot Sloth
Offline
Pocket PC: Mogul, Touch Pro 1&2, Evo, PhotonQ
Carrier: Sprint
Location: Iowa
 
Join Date: Mar 2007
Posts: 3,466
Reputation: 3362
shaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIP
Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Re: Mini usb cable does not click into the usb port anymore.

you have checked other cables and with the little adapter too right?
I have several cords that no longer work right, but will charge in a pinch.
__________________
7 windows to rule them all, 7 windows to find them,
7 windows to bring them all, and in the network bind them.
Navizon CM&ResProxyKiller nueRom SuspendResume777
Reply With Quote
  #4 (permalink)  
Old 03-10-2009, 07:21 PM
intx's Avatar
intx is the sexiest VIP
Offline
Pocket PC: Hero
Carrier: Sprint
 
Join Date: Dec 2008
Posts: 1,000
Reputation: 2655
intx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to intx Send a message via Yahoo to intx
Re: Mini usb cable does not click into the usb port anymore.

Biker1, I had the SAME exact problem about 2 weeks ago.

Activesync wouldn't connect, and you had to wiggle it to charge and not touch it whatsoever.

I took it into Sprint, and yes, they did need to replace it. However, they tested it for about 5 seconds, went into the back and gave me a brand new one.

If you can't connect to your PC to back everything up, it's okay, you have options:

Option 1) Bluetooth your files? to another Pocket PC or phone, then have them put it on your PC

Option 2) FTP. Porta-Plus FTP is free for 14 days, and allows you to upload stuff to FTP(which is what I did)

Option 3) Skydrive: http://skydrive.live.com/ ... Access it from Opera Mobile and send your stuff over it.

But yeah, Sprint gave me a new one on the spot.

Ironically, my new Diamond is doing the same thing, and I'm getting ANOTHER one tomorrow.

TIP! Ask them for the extra battery out of your current phone. My rep was fine with it, also gave me the MiniUSB cord out of the new one
__________________
Use intxROM


Donate if you like my work!
Reply With Quote
This post has been thanked 1 times.
  #5 (permalink)  
Old 03-10-2009, 07:44 PM
Biker1's Avatar
VIP Member
Offline
Pocket PC: HTC Diamond
Carrier: Sprint
Threadstarter
Location: The Kingdom of Bloomberg!!
 
Join Date: Jul 2008
Posts: 1,408
Reputation: 1989
Biker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Mini usb cable does not click into the usb port anymore.

I have been using the stock HTC mini usb cable since I got the phone. The cable that all of a sudden did not fit properly is the same cable that has been fitting properly all of this time, up until the other day. The Diamond charges fine except it does not lock in position anymore. I am sure that Sprint will see the problem away as this is not am intermittent problem. It occurs all the time since the the other day. The reason I do not want a new Diamond is because this one is running fine except that I have to reset it 8x a day!If I get a replacement, it may have more issues. My first Diamond had a magnet failure. The piece of magnet that holds the stylus came out of the Diamond. I know the store manager so I received a new Diamond instead of a refurbed.
Reply With Quote
  #6 (permalink)  
Old 03-10-2009, 07:49 PM
Biker1's Avatar
VIP Member
Offline
Pocket PC: HTC Diamond
Carrier: Sprint
Threadstarter
Location: The Kingdom of Bloomberg!!
 
Join Date: Jul 2008
Posts: 1,408
Reputation: 1989
Biker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Mini usb cable does not click into the usb port anymore.

Quote:
Originally Posted by intx View Post
Biker1, I had the SAME exact problem about 2 weeks ago.

Activesync wouldn't connect, and you had to wiggle it to charge and not touch it whatsoever.

I took it into Sprint, and yes, they did need to replace it. However, they tested it for about 5 seconds, went into the back and gave me a brand new one.

If you can't connect to your PC to back everything up, it's okay, you have options:

Option 1) Bluetooth your files? to another Pocket PC or phone, then have them put it on your PC

Option 2) FTP. Porta-Plus FTP is free for 14 days, and allows you to upload stuff to FTP(which is what I did)

Option 3) Skydrive: http://skydrive.live.com/ ... Access it from Opera Mobile and send your stuff over it.

But yeah, Sprint gave me a new one on the spot.

Ironically, my new Diamond is doing the same thing, and I'm getting ANOTHER one tomorrow.

TIP! Ask them for the extra battery out of your current phone. My rep was fine with it, also gave me the MiniUSB cord out of the new one
Thanks for the tips. I can still connect to my pc and the phone still charges. even when I wiggle the cable it still charges.The problems is that the cable easily dislodges from the port with some movement. I may take your advice or I may just leave it be.
Reply With Quote
  #7 (permalink)  
Old 03-13-2009, 06:57 PM
intx's Avatar
intx is the sexiest VIP
Offline
Pocket PC: Hero
Carrier: Sprint
 
Join Date: Dec 2008
Posts: 1,000
Reputation: 2655
intx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIPintx is a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to intx Send a message via Yahoo to intx
Re: Mini usb cable does not click into the usb port anymore.

Ah, I misunderstood your post then.

I took my new diamond and got my 3rd one(2nd within a week) and got the entire box of goodies with it(plus my extra battery) and some premium headphones, so I'm not sore about it.
Reply With Quote
  #8 (permalink)  
Old 03-13-2009, 07:37 PM
Biker1's Avatar
VIP Member
Offline
Pocket PC: HTC Diamond
Carrier: Sprint
Threadstarter
Location: The Kingdom of Bloomberg!!
 
Join Date: Jul 2008
Posts: 1,408
Reputation: 1989
Biker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Mini usb cable does not click into the usb port anymore.

Quote:
Originally Posted by intx View Post
Ah, I misunderstood your post then.

I took my new diamond and got my 3rd one(2nd within a week) and got the entire box of goodies with it(plus my extra battery) and some premium headphones, so I'm not sore about it.
I tried the Diamond on display at the sprint store with the cable they had on Display and the cable fit the same way. There was little resistance. I tried the store cable in my Diamond and it fit the same way. I guess as long as I am charging, I will LED's the Diamond I have. Btw, due to a rainbow rectangular window in the center of my Diamond , I Would be able to exchange my Diamond for a replacement but I will keep my Diamond for now. I have a thread regarding the rainbow rectangular window. It is a know HTC issue that affects some phones.
Reply With Quote
  #9 (permalink)  
Old 03-13-2009, 07:40 PM
Konfuzion's Avatar
Halfway to VIP Status
Offline
Pocket PC: HTC Evo
Carrier: Sprint
 
Join Date: Apr 2008
Posts: 523
Reputation: 1275
Konfuzion is halfway to VIP status based on repKonfuzion is halfway to VIP status based on repKonfuzion is halfway to VIP status based on repKonfuzion is halfway to VIP status based on repKonfuzion is halfway to VIP status based on repKonfuzion is halfway to VIP status based on repKonfuzion is halfway to VIP status based on repKonfuzion is halfway to VIP status based on repKonfuzion is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Mini usb cable does not click into the usb port anymore.

I just had a problem with my HTC Diamond today and this is how I handled it. Called Sprint and told them I had a manufactures defect on my phone and they said it will cost money to fix since you dont have insurance, I said its under the manufactures 1 year warranty to which they gave me the number to HTC. So I called HTC and they told me a 2 week turn around for repairs, so I called Sprint back and told them I can not be without my phone for 2 weeks. Sprint put a note on my account and told me to take it to a sprint store, which I did and they fixed it for free.

Or here is a great post to read which is basically what I followed.
HTC warranty .. replacement? (crack in the frame)
Reply With Quote
This post has been thanked 1 times.
  #10 (permalink)  
Old 03-14-2009, 03:07 AM
Biker1's Avatar
VIP Member
Offline
Pocket PC: HTC Diamond
Carrier: Sprint
Threadstarter
Location: The Kingdom of Bloomberg!!
 
Join Date: Jul 2008
Posts: 1,408
Reputation: 1989
Biker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Mini usb cable does not click into the usb port anymore.

What was the issue with your Diamond that the store was able to fix?
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Diamond

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 11:44 PM.


Powered by vBulletin® ©2000 - 2019, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com