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-   -   WP7 better customer satisfaction than Android, not quite iOS yet. (http://forum.ppcgeeks.com/general-windows-phone-7-discussions/145837-wp7-better-customer-satisfaction-than-android-not-quite-ios-yet.html)

orangekid 07-19-2011 11:45 AM

WP7 better customer satisfaction than Android, not quite iOS yet.
 
More Windows Phone 7 customers are “Very Satisfied” than Android customers – SplatF

I agree that MS just needs more/better marketing and keep advertising!

eric12341 07-19-2011 02:50 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
we also need television networks and carriers to actually air these commercials right now the Android and iPhone commercials are outnumbering the wp7 commercials, well on English TV anyway, Spanish TV is a bit different.

JohnMcD348 07-19-2011 02:57 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
I wonder if the numbers might be skewd a bit since there obviously isn't as many WP7 users out there compared to teh other OS's. Whenever I read surveys like these no matter what the item or product is, I take into account the actual numbers present during the sampling phase.

Anyone Remember the Pinto? One of the most dangerous cars on the highway back in the 70's. When you look at teh numbers, it was one of the biggest selling cars of the era so there were tons of them on the road. There was a design flaw inteh placement of the tank that created a potential fire hazard when rear ended. the same could be said for a number of other vehicles of that time, but since there were so many of those particular vehicles onteh road, that was the vehicle that was vilified.

Just sayin.

DavidinCT 07-19-2011 03:10 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by JohnMcD348 (Post 2129758)
I wonder if the numbers might be skewd a bit since there obviously isn't as many WP7 users out there compared to teh other OS's. Whenever I read surveys like these no matter what the item or product is, I take into account the actual numbers present during the sampling phase.

Anyone Remember the Pinto? One of the most dangerous cars on the highway back in the 70's. When you look at teh numbers, it was one of the biggest selling cars of the era so there were tons of them on the road. There was a design flaw inteh placement of the tank that created a potential fire hazard when rear ended. the same could be said for a number of other vehicles of that time, but since there were so many of those particular vehicles onteh road, that was the vehicle that was vilified.

Just sayin.

Oh, yea, the Pino...heh. A little bump in the rear and BOOM ! Lots of videos on Youtube for that one.

I also would like to see the nubmers but, I guess it all comes down how they were surveyed and how many people.

Here's all the data...

New Survey: Consumer Smart Phones - Apple vs. Google Android

From the site... (just details for this post)

A new ChangeWave survey of 4,163 consumers has taken a fresh look at smart phone demand trends – including mobile OS and smart phone preferences going forward.
The June survey focused on key comparisons between the Apple iOS and Google Android OS – including the impact of Apple’s new iCloud service – along with the latest momentum trends for Motorola and Research in Motion.
We note that this survey focuses primarily on the North American smart phone market – with the sample being 89% U.S. respondents and 11% outside the U.S.

Then the Windows Phone 7 part....

But in an encouraging sign for Microsoft, we continue to see a big difference between the high Very Satisfied rating for Windows Phone 7 (57%) vs. the much lower rating for Windows Mobile OS (14%). Even so, the higher Windows Phone 7 rating has yet to produce a sustained momentum boost for Microsoft in term of buyer preferences.

It does not say what % of customers had what phone but, numbers look good so far...

orangekid 07-20-2011 10:53 AM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
MS knew they had a 5 year plan for WP7 to actually be a contender and it looks like they are right on schedule, not even a year out and they are actually doing well for a brand new OS.

DavidinCT 07-20-2011 12:36 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by orangekid (Post 2130060)
MS knew they had a 5 year plan for WP7 to actually be a contender and it looks like they are right on schedule, not even a year out and they are actually doing well for a brand new OS.

Yea, exactly what I was thinking.... 57% satsfaction rate for a phone less than a year old, that's inpressive in any eyes...

kingsree 08-01-2011 09:57 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Just waiting for a new round of devices at AT&T with Mango and it's bye bye to my Intrepid and Sprint.:)

eric12341 08-01-2011 10:58 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by kingsree (Post 2134384)
Just waiting for a new round of devices at AT&T with Mango and it's bye bye to my Intrepid and Sprint.:)

guácala! why AT$T? AT$T is clogged here in Chicagoland. and not to mention the data caps and throttling

Amamba 08-06-2011 12:36 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
MS sucks eggs when it comes to marketing. Purely pathetic.

I am still on the WM... after using my phone for almost a year and getting fed up with Sense's lags, resets, and tiny car-unfriendly fast sliding buttons, I turned on the Titanium, just for the heck of it, and was instantly won over. The problem is, I never saw an ad featuring Titanium, or a good explanation of why it was this way (speed and car-friendliness), or how to use sliders, didn't even know it had sideway sliders, and I think MS missed a golden opportunity by not providing enough plugins. I saw endless ads about Android, and to me, Android interface is just blah, especially the launcher. This is just an example...

kingsree 08-06-2011 11:10 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by eric12341 (Post 2134397)
guácala! why AT$T? AT$T is clogged here in Chicagoland. and not to mention the data caps and throttling

I used to live right oppsite the Sprint Headquarters in overland Park and sprint service used to be great. Ever sine I moved to chicagoland, few years beack, sprint has had very poor service in the area I live in.

I've heard horror stories with AT&T dropped calls, but I'm tempted with the WP7 hardware they have and they will get in the future (Nokia).

Unfortunately sprint seems to be transitioning to an Android only carrier and hence I don't want to support them anymore.


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