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Old 09-09-2008, 04:34 PM
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Can't open MS Word document

I download a Word (.doc) document to my XV6700 and tried to open it with Word Mobile with no success. After Word Mobile tries to open it, I get an error message that says "An error ocurred. The document could not be opened."

Any ideas on how I can open Word documents on my PPC?
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Old 09-09-2008, 04:40 PM
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Re: Can't open MS Word document

What version of Word created the orginal file?

late,
Coz
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Old 09-09-2008, 09:03 PM
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Re: Can't open MS Word document

Quote:
Originally Posted by cozboogie View Post
What version of Word created the orginal file?

late,
Coz
Word 2000 to 2003. I also installed the latest mobile office update from Microsoft on my Apache.
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Old 09-10-2008, 05:17 PM
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Re: Can't open MS Word document

I would try opening the doc in Word2003 on your PC and re-saving the file. Then, delete the "old file on your PPC and re-sync the "new" version to your PPC.

I ran into that a couple times after I upgraded to WM6...not all files though...kinda weird... Haven't had a problem since.

Cheers!
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