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Old 12-12-2007, 09:57 PM
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Active sync question

I have a general question about activesyc. I'm using outlook 2002 on my pc with activesyc 4.5. it seems that it doesn't sync all of the contact information to my phone that i would like it to....for example, if a contact has more then 1 email address, it doesn't sync them all to the phone. Same thing for "other" phone numbers. it successfully sync's the work, home, and mobile phone number fields, but not the "other" phone number field. is that a limitation to the phone software?
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Old 12-12-2007, 10:21 PM
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I'm using Outlook 2003 with ActiveSync 4.5 and my Sprint PPC-6700 running Helmi's WM6 kitchen. I have at least one contact with two emails and they both get synched to the phone.
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Old 12-13-2007, 09:10 AM
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djaap30,
Not all of Outlook's contact information gets synced due to limitations on the device. Examples of items that don't get synced are "Other" phone number (even though "Other" address does get synced), and any notes beyond a certain number of characters. If the field doesn't show up under Edit Contact on the phone, then it doesn't get synced.

Multiple emails (up to 3) are supposed to get synced. Assuming you've done all the standard activesync fixes (delete partnerships, etc.) then I would suspect a problem with the fields where you've stored the emails in Outlook 2002.
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Old 12-13-2007, 08:57 PM
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OK....i thought that might be the case. just figured i'd check. thanks for the quick replies....
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