SPRINT REBATE PROGRAM - Need a Sprint Reps Help

**shaun0207** · #1 (**permalink**) 01-07-2009, 04:15 PM

Ok. I bought my son's Rant and my Touch Pro in Oct and Nov. Will I couldnt find the invoice for my Touch Pro in order to send them in for the rebate offer. I just found it about 2min before writing this and it say the program is over. I got the $100 & $75 instant upgrades off our phone when I got my sons phone from the store. I dont think I ever got the one for my TP since I orderd it through Telesales. Needless to say, my bill is crazy right now and I need to get thise resolved.

What can I do?

Any help wopuld be greatly appreciated.

**shaun0207** · #2 (**permalink**) 01-07-2009, 04:31 PM

Helllllp!

**hooover** · #3 (**permalink**) 01-07-2009, 06:17 PM

Kinda the same here I received my Vogue in July and still have not seen my rebate???

**JAVIERBOND007** · #4 (**permalink**) 01-07-2009, 06:23 PM

The samething happended to me couple times, never got my rebate, ofcourse never figure out what to do either...

**skeegcpp** · #5 (**permalink**) 01-07-2009, 06:26 PM

im not a sprint rep, but been with sprint for what seems like forever, but you can try sprintrebates.com fill in the blanks c what you get.

coolwhip1220 · #6 (**permalink**) 01-07-2009, 06:28 PM

Might not be the same but when I bought my mogul I did the rebate and recieved a letter saying i didn't qualify, so I called Sprint, they transferred me to the rebate center, and they got a check in the mail that day. Rechecked on the rebate website and it then stated "rebate complete".

**shaun0207** · #7 (**permalink**) 01-08-2009, 11:37 AM

I got some of it cleared up by talking to the finance people last night. They said I still have to call the rebates department though. Does anyone have the number?

lmv7777 · #8 (**permalink**) 01-08-2009, 11:44 AM

there is no number you have to have someone tranfer you there. but if you are outside the timeframe you cant mail it in, they wont accept it. i think what the OP was trying to say is that he never mailed in the rebate form since he couldn't find the reciept. once you mail it in you can use www.sprinrebates.com to check the status. the retail price of the phone is over 550 dollars. if thats what you were charged you didn't get any discount. if you were charged ~$400 that is the discounted price thru telesales + $100 mail in rebate = the online price of 299.99. you're best bet is to talk to customer service and calmly and politely explain your situation to a supervisor. the problem is if sprint cant locate your request for the mail in rebate it could be easily assumed that you are trying to get a credit and also the mail in rebate at the same time. you can ask that they notate your account specifically saying not to give you the mail in rebate if you accept the credit. thats my advice. but its not a guarantee.