sero plan not unlimited data?

EyeB · #1 (**permalink**) 05-20-2011, 12:01 PM

http://imageshack.us/m/695/3324/clipboard01oh.jpg
Is sero really unlimited data? Seems odd that there is a limit showing where the unlimited ends :S

I know i should check sprint more often but I don't got time and just pay the bills lol. Anyways is it too late to get real unlimited data if there is a cap? I see that note around pro-rating the data, whatever that means :S

**gullzway** · #2 (**permalink**) 05-22-2011, 05:16 AM

Sero=unlimited data.

What is that a photo of? Nothing on it says Sprint or SERO.

EyeB · #3 (**permalink**) 05-22-2011, 11:41 AM

that picture is of my sero account's data usage. I happen to look at it and saw the unlimited line so i dont know if that means it's the cap

**gullzway** · #4 (**permalink**) 05-22-2011, 01:54 PM

Quote:

Originally Posted by eyeb

that picture is of my sero account's data usage. I happen to look at it and saw the unlimited line so i dont know if that means it's the cap

Looks like that is a meaningless line just above your highest data usage. Here's a pic of mine at a lower point, just above my highest data usage.

**w7excursion** · #5 (**permalink**) 05-23-2011, 08:28 AM

Yep, unlimited. I used over 50 gb last month. I think you're okay.

EyeB · #6 (**permalink**) 05-23-2011, 02:41 PM

k, thanks for peace of mind

but why is that line there then?

jimmiekain · #7 (**permalink**) 05-24-2011, 11:27 PM

I get a 23% discount off of my bill because of my employer. If I switch to SERO will I still be able to keep that discount?

**gullzway** · #8 (**permalink**) 05-25-2011, 07:46 AM

Quote:

Originally Posted by jimmiekain

I get a 23% discount off of my bill because of my employer. If I switch to SERO will I still be able to keep that discount?

No, they removed my 22% discount back in April.

How do you plan to "switch" to SERO?

jimmiekain · #9 (**permalink**) 05-25-2011, 09:10 AM

Quote:

Originally Posted by gullzway

No, they removed my 22% discount back in April.

How do you plan to "switch" to SERO?

Thanks for asking... I dont know. Here is my situation. I currently have a regular sprint plan 450mins unlimited everything else for $69+$10 4G fee. I am not under contract, (my contract expired back in 2009) and I am eligible for a full upgrade.

I used to have a sero plan until the palm pre came out and the guy at the sprint store told me that I had to give up my plan to get the new plam pre. I know I can always just cancel my sprint service then open a new account under SERO but I would really like to keep my current phone number. How can I do it?

Also, I'm gonna buy the new evo3d when it comes out. Should I call customer retention and switch to sero then buy the evo when it comes out?

**w7excursion** · #10 (**permalink**) 05-25-2011, 09:54 AM

You have almost no chance of getting a sero plan again. Try asking to be put back on it by account services or whatever they are called now. Good luck