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Old 09-16-2009, 01:09 PM
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Verizon VX6700 Hard Reset trouble. Phone won't work at all now! Did I screw it up?

I have a Verizon VX6700 that is fully flashed to Cricket.
Here is the problem: Last night I dropped my phone (for the first time) and so the key lock wouldn't unlock no matter how many times I put in the right password. So was suggested to do a hard reset (BAD CHOICE!). I did a hard reset last night. Last night my phone was saying it has no network. This morning around 11:50 AM is started working again, but it was freezing up a little bit so I took the battery out for a little while then put it back in. Now it's back to where it's saying no network.

Is this normal or did I really just screw my phone up?
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Old 09-16-2009, 02:40 PM
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Re: Verizon VX6700 Hard Reset trouble. Phone won't work at all now! Did I screw it up

Generally apaches are tanks, but like anything, dropping it can and eventually will damage the phone. I'd start saving up for a replacement. I've dropped my old apache only once the entire 2 years I owned it, and it somehow managed to sink my internet, no clue how or why, but internet refused to work properly (evdo, wifi was fine).

But, other then buying a new phone, I would suggest cleaning it, I've seen my old qwest apache seemingly lock up and it was due to dirt in the sides of the screen causing havok, it wouldn't register my taps since it was already being tapped by the dirt buildup, use a business card and gently clean around the sides (under the plastic) and see if the screen responds, or at least helps with the freezing. As for the service, can't offer much help there other then clean the screen and hard reset again.
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Old 09-16-2009, 06:30 PM
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Re: Verizon VX6700 Hard Reset trouble. Phone won't work at all now! Did I screw it up

You removed the Cricket. Time to start setting it up again.
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