Slingbox Mobile problem??

[jmorton10]

My Roadrunner cable connection went down for 4 hours this morning & now my Sling Mobile setup won't connect.

I have reset my Linksys WRT 160 router (about 4 times), reset the Sling box (about 4 times) & run the setup assistant & it fails every single time when I get to the remote viewing test.

When I got this router, the setup assistant set it up totally automatically & the remote viewing worked almost immediately. Now i can't get it to work to save my life.

The router is working fine on my LAN (4 computers, three printers etc etc & the Slingbox shows it's connected & working fine in the Linksys adviser)

~John

[poopsie]

Are you doing a HARD reset, or just unplugging it and plugging it back in? I have problems with my connection sometimes and what has always worked for me is, in this order:

Unplug modem, unplug Router, and unplug the slingbox. Let everything sit for 2 mins or so. Then plug in your modem, let it sit for a min. Plug in your router, let it sit for minute, then plug in your slingbox. Give that a shot-

[dschoenike]

I hate it when that happens. im not sure if this the same issue/fix, but i had to readjust my port settings on slingbox that was on my desktop. Just throwing that out there.
dschoenike

[jmorton10]

Originally Posted by poopsie

Are you doing a HARD reset-

If you meant the Slingbox, I reset it with the reset button & then redid the channels etc.

The stupid thing works fine from my laptop, but won't let me connect from my phone.

~John

[dschoenike]

Did ya try reinstalling the slingbox cab?

[poopsie]

No I meant a hard reset on the router. It will have to be setup again, but then the port would be opened by the slingbox. You said your laptop connects, but is that when you are on your home network? If thats the case, then it is something with your router. If your laptop connects when outside the network, then it is something with your phone. Which one is it?

[jmorton10]

Originally Posted by dschoenike

Did ya try reinstalling the slingbox cab?

No, but I can't get that far.

When I use the setup assistant, it gets to the "internet viewing" part of the setup & then it messes up when it says it is going to connect to the router.

When the router was new (which was not long ago) it breezed right through that step automatically (& it only took a few seconds) & then everything worked (it never asked what router it was). Now, it is not id'ing the router, it says it needs to be set up manually. I put all the settings in, hit next & then it says the internet viewing did not complete & mobile viewing will not be available (& they're right, it isn't......)

~John

[jmorton10]

Originally Posted by poopsie

No I meant a hard reset on the router. It will have to be setup again, but then the port would be opened by the slingbox. You said your laptop connects, but is that when you are on your home network? If thats the case, then it is something with your router. If your laptop connects when outside the network, then it is something with your phone. Which one is it?

inside the network, it is definitely something with the router (which worked great until this morning)

~John

[poopsie]

Oops, thanked you for your response- Run the setup assistant on the slingbox again, it should setup the router automatically for you. Try that and report back-We'll get you going tonight

[jmorton10]

Originally Posted by poopsie

Oops, thanked you for your response- Run the setup assistant on the slingbox again, it should setup the router automatically for you. Try that and report back-We'll get you going tonight

I've done that about nine times in a row & it never gets past the connecting to the router stage (the last step in the setup)

I HATE to hard reset the router as it was a MAJOR PITA getting everything on the LAN working together when I installed the router, but it looks like I will have to (that's the only thing I haven't tried yet)

~John