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-   -   Resco Contact Manager - Public Beta Released (http://forum.ppcgeeks.com/showthread.php?t=56513)

rdavidsmith 02-13-2009 11:28 PM

Re: Resco Contact Manager - Public Beta Released
 
Dont get me wrong i like the look and the functions of the program...in fact resco makes grade A apps i use resco explorer, backup, weather, online...any way the issue im having is the app somehow loses the ability to tell if a number is a listed contact. Which is a core function. someone calls or text and the first 10 or so calls/text its fine, then all of a sudden it list the same person as unknown. it even blocks windows os as well. my basic call log also says unknown for people already in the phone book who it identified correctly before.

rdavidsmith 02-14-2009 05:56 PM

Re: Resco Contact Manager - Public Beta Released
 
Ok ok i know its a Beta...i love beta testing. But after the updates its still doing the same thing. Geez Resco it wont allow out going calls again and this is the third version I have had on my phone. I havent lost faith...yet.

jfolliard 02-15-2009 12:26 AM

Re: Resco Contact Manager - Public Beta Released
 
1 Attachment(s)
well I tried the program - didn't work so I uninstalled. Now my stock WM6.1 contacts program is gone!! I get an error message that says:

"The file ':RPMContacts' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring the file."

I'm clueless as to what to do!

Attached is the screen shot of the error message.

Help!

Thanks.

Jack

rdavidsmith 02-15-2009 01:52 AM

Re: Resco Contact Manager - Public Beta Released
 
i think the program ruins the pim file somehow...it erased my pim and i had to restore my contacts from vufone. You can restore from pim backup or whatever you use. the uninstall doesnt work completely so you may need to clean up the left over files with mem maid or something.

jfolliard 02-15-2009 02:01 AM

Re: Resco Contact Manager - Public Beta Released
 
Quote:

Originally Posted by rdavidsmith (Post 713542)
i think the program ruins the pim file somehow...it erased my pim and i had to restore my contacts from vufone. You can restore from pim backup or whatever you use. the uninstall doesnt work completely so you may need to clean up the left over files with mem maid or something.

boy - what a mess! I realize betas are just that but when a big outfit like Resco goes public beta, one would think the major crash type bugs are gone.

Now I'm more confused - you say pim backup or vufone - I use microsoft activesync to sync my contacts with outlook on my desktop. Is that what you mean?

Or are you suggesting a FULL backup from my backup program which happens to by Resco Backup?

Again, my contacts are still there as I can access them from a 3rd party contact manager - I think it's the basic Contacts program that is either gone, or the link isn't targeting it anymore.

The contacts.lnk targets :RPMContacts - I don't know what that is but when it's opened it produces that error message.

Thanks.

rdavidsmith 02-15-2009 02:08 AM

Re: Resco Contact Manager - Public Beta Released
 
lol I just mean restore however you normally do...i personally use vufone. But what seem happen is the program eats away at the pim somehow...then if you uninstall it doesnt erase everything. So even if you restore the left over resco files will screw up your contacts until you clean them out or hard reset. A full backup may work but if you installed on the main mem and not the SD that still may not work. your contact button is still looking for the resco program and generating an error when it doesnt find it.

jfolliard 02-15-2009 02:22 AM

Re: Resco Contact Manager - Public Beta Released
 
sorry but you're way ahead of me - I'd love to get rid of all the resco contact beta files but I don't know where to begin to look for them? and, of course I did install on the main mem.

I've never done a hard reset then full restore - sort of think that's the last thing I want to do but maybe it's easy? Can't help but think the device will never come back the way I left it after a hard reset.

so any suggestions as to how to go about cleaning out the left over files?


thanks for hanging in there with me. :)

rdavidsmith 02-15-2009 02:38 AM

Re: Resco Contact Manager - Public Beta Released
 
haha Resco back up...geez. Sigh. Ok well that is easy and it should be fine. but lets hold off on that i guess. Do you use resco file explorer? If so do a search for the file in the error message or any related to resco contact manager and deleat them. Soft reset...then hit the contact button and see what happens.:thumbleft: I use resco back up...it just acts funny sometimes.

jfolliard 02-15-2009 02:54 AM

Re: Resco Contact Manager - Public Beta Released
 
Quote:

Originally Posted by rdavidsmith (Post 713579)
haha Resco back up...geez. Sigh. Ok well that is easy and it should be fine. but lets hold off on that i guess. Do you use resco file explorer? If so do a search for the file in the error message or any related to resco contact manager and deleat them. Soft reset...then hit the contact button and see what happens.:thumbleft: I use resco back up...it just acts funny sometimes.

I use Total Commander. I searched for RPMcontacts and nothing came up. Not sure how to search for other files "related to resco contact manager" as I don't have any idea what their names or partial names might be.

I searched for all files not older than 6 hours ago - as that's when I started this mess. stuff came up but nothing that stood out as a resco file - there was one named "pim.vol" - not sure what that is?

rdavidsmith 02-15-2009 03:34 AM

Re: Resco Contact Manager - Public Beta Released
 
if u go under program files is there a folder call resco contact manager still there?

jfolliard 02-15-2009 03:35 AM

Re: Resco Contact Manager - Public Beta Released
 
Quote:

Originally Posted by rdavidsmith (Post 713625)
if u go under program files is there a folder call resco contact manager still there?

nope - I did look for that.

rdavidsmith 02-15-2009 04:04 AM

Re: Resco Contact Manager - Public Beta Released
 
well you can try cheating...load something like pocket cm which should take control of your contacts...other than doing a restore which is normally easy and painless. Because resco does a good job of taking over

jfolliard 02-15-2009 10:02 AM

Re: Resco Contact Manager - Public Beta Released
 
went ahead and did a full backup -so far so good. contacts came back - not sure if everything's back, though

thanks for all your help - NO MORE BETAS for me. :)

rdavidsmith 02-15-2009 02:12 PM

Re: Resco Contact Manager - Public Beta Released
 
I run beta's at my own risk but this one is a bit more buggy than normal. Even with the last two updates it erased my whole phone book twice re mapped buttons, did some pretty funky reg edits as well. At the last straw it blocked me from making out going calls and forced me to hard reset thats a bit to unstable even for me. It was even messing with Manilla on a pretty broad scale im not sure what its trying to do...but it doesnt do it very well right now.

scaredwitless 02-15-2009 04:24 PM

Re: Resco Contact Manager - Public Beta Released
 
Quote:

Originally Posted by jfolliard (Post 713601)
I use Total Commander. I searched for RPMcontacts and nothing came up. Not sure how to search for other files "related to resco contact manager" as I don't have any idea what their names or partial names might be.

I searched for all files not older than 6 hours ago - as that's when I started this mess. stuff came up but nothing that stood out as a resco file - there was one named "pim.vol" - not sure what that is?

My guess is that your problem is not anything so nefarious as it might seem. When Resco contact installs, it changes the contacts short cut in the startmenu simply to point to the new resco contact program instead of the old one. My guess would be that these early betas aren't restoring the original pointer on uninstall. The reason you get a program missing error is because the shortcut is still pointing to resco, but resco is gone now that you deleted it. In total commander if you find the contacts.lnk file in /windows/start menu then tap and hold on it and select properties, go to the second tab, you can change the short cut to point to the original windows mobile contacts program. I am sorry I do not know the default WM contacts program filename off hand but I would guess it is in /windows/ perhaps someone else who has the original shortcut on their phone can post it.

Good luck.

rdavidsmith 02-15-2009 04:51 PM

Re: Resco Contact Manager - Public Beta Released
 
Quote:

Originally Posted by scaredwitless (Post 714259)
My guess is that your problem is not anything so nefarious as it might seem. When Resco contact installs, it changes the contacts short cut in the startmenu simply to point to the new resco contact program instead of the old one. My guess would be that these early betas aren't restoring the original pointer on uninstall. The reason you get a program missing error is because the shortcut is still pointing to resco, but resco is gone now that you deleted it. In total commander if you find the contacts.lnk file in /windows/start menu then tap and hold on it and select properties, go to the second tab, you can change the short cut to point to the original windows mobile contacts program. I am sorry I do not know the default WM contacts program filename off hand but I would guess it is in /windows/ perhaps someone else who has the original shortcut on their phone can post it.

Good luck.

Well we kinda figured that but my issues with changing only the shortcut stem around the fact that this beta did more than simply remove my pointer. I couldnt make or recive calls and didnt want him to have the same issue so i figured a restore might be in order. Thanks for the insight tho:thumbleft:

scaredwitless 02-15-2009 05:02 PM

Re: Resco Contact Manager - Public Beta Released
 
Quote:

Originally Posted by rdavidsmith (Post 714290)
Well we kinda figured that but my issues with changing only the shortcut stem around the fact that this beta did more than simply remove my pointer. I couldnt make or recive calls and didnt want him to have the same issue so i figured a restore might be in order. Thanks for the insight tho:thumbleft:

Well as far as I could tell his primary issue seemed to be the shortcut, so I addressed that directly. But glad you guys got it resolved, I am having no major problems with this beta myself. But I also have not upgraded in a few versions, as the one I have works for me and it doesn't sound like they've changed anything major yet.

rdavidsmith 02-15-2009 06:21 PM

Re: Resco Contact Manager - Public Beta Released
 
the first two were a lil buggy but the last one was a nightmare...i reloaded my whole contact list for the third time this morning then it froze my calls somehow. The phone was showing no signal but would show evdo and allow data...idk. I got tired of messing with it myself

kraski 02-16-2009 12:35 AM

Re: Resco Contact Manager - Public Beta Released
 
Quote:

Originally Posted by jfolliard (Post 713480)
well I tried the program - didn't work so I uninstalled. Now my stock WM6.1 contacts program is gone!! I get an error message that says:

"The file ':RPMContacts' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring the file."

I'm clueless as to what to do!

I had the same issue. Since I had used & liked PocketCM previously, I reinstalled it -- works like a champ. I haven't tried uninstalling to see if that would now give me the generic contact list.

jfolliard 02-16-2009 01:54 AM

Re: Resco Contact Manager - Public Beta Released
 
Quote:

Originally Posted by scaredwitless (Post 714259)
My guess is that your problem is not anything so nefarious as it might seem. When Resco contact installs, it changes the contacts short cut in the startmenu simply to point to the new resco contact program instead of the old one. My guess would be that these early betas aren't restoring the original pointer on uninstall. The reason you get a program missing error is because the shortcut is still pointing to resco, but resco is gone now that you deleted it. In total commander if you find the contacts.lnk file in /windows/start menu then tap and hold on it and select properties, go to the second tab, you can change the short cut to point to the original windows mobile contacts program. I am sorry I do not know the default WM contacts program filename off hand but I would guess it is in /windows/ perhaps someone else who has the original shortcut on their phone can post it.

Good luck.

I think you're exactly right but I could never find out the correct file to target the link to so I did a full resco restore, crossed my fingers, did a tap dance and a few hail Marys and everything is back working!

another post subsequently said the target should be poutlook.exe contacts.

Thanks to all for helping!


Jack

rtandon87 02-16-2009 09:19 PM

Re: Resco Contact Manager - Public Beta Released
 
I've heard that the only version with which users can actually make phone calls is 0.91. Can someone please post a cab for that version.

Thanks in advance.

mafia2233 02-16-2009 11:22 PM

Re: Resco Contact Manager - Public Beta Released
 
this program totally froze up my phone, at first i thought it was legit and was happy with its application, and then the s*** hit the fan and nothing was working, maybe it was my phone or the program, but i deleted the program....and phone is back to normal

rdavidsmith 02-18-2009 11:44 AM

Re: Resco Contact Manager - Public Beta Released
 
:disgust: I feel like such a punk...i haven't tried .96 beta yet but the other one crapped up my phone so much even I dont feel like dealing with it. Sigh...oh what the heck i'll try it. feed back coming soon:(

rdavidsmith 02-18-2009 12:11 PM

Re: Resco Contact Manager - Public Beta Released
 
Quote:

Originally Posted by rtandon87 (Post 716938)
I've heard that the only version with which users can actually make phone calls is 0.91. Can someone please post a cab for that version.

Thanks in advance.

Well unless someone has one it runs an installer so....

rodmann98 02-18-2009 12:27 PM

Re: Resco Contact Manager - Public Beta Released
 
I don't know about .91, but I have been using the .90 build and it has been working out great for me. I have had no issues knock on wood.

rdavidsmith 02-18-2009 12:35 PM

Re: Resco Contact Manager - Public Beta Released
 
well .96 is out and lol...i think the principle is the higher beta's should be better. Humm...maybe this is some kind of new reverse beta project.:scratch: You sneaky Resco guys you...

Lilhgarcia 02-18-2009 08:33 PM

Re: Resco Contact Manager - Public Beta Released
 
Quote:

Originally Posted by rdavidsmith (Post 720553)
well .96 is out and lol...i think the principle is the higher beta's should be better. Humm...maybe this is some kind of new reverse beta project.:scratch: You sneaky Resco guys you...

there fixing minor problems and adding unnecessary features

redd214 02-19-2009 01:01 AM

Re: Resco Contact Manager - Public Beta Released
 
great app so far, cant wait for the real version to come out, thanx for posting this!!

bradart 02-20-2009 01:09 AM

Re: Resco Contact Manager - Public Beta Released
 
Yeah.......i uninstalled this from my phone because i couldn't make outgoing calls. upon rebooting of my phone, i get the error "rpm contacts cannot be opened" and have lost all access to my contacts. I'm pretty pissed right now. Any ideas? i need help. ASAP.

ou2mame 02-20-2009 04:50 AM

Re: Resco Contact Manager - Public Beta Released
 
i like it, but its beta, so i'm definitely backing up my phone before installing it.

nalab1 02-20-2009 08:59 AM

Re: Resco Contact Manager - Public Beta Released
 
Quote:

Originally Posted by bradart (Post 724855)
Yeah.......i uninstalled this from my phone because i couldn't make outgoing calls. upon rebooting of my phone, i get the error "rpm contacts cannot be opened" and have lost all access to my contacts. I'm pretty pissed right now. Any ideas? i need help. ASAP.


I'm getting the same message on my Xperia! i.e.

The file ':RPMContacts' cannot be opened. Great!

Has anyone got any ideas on a fix?

Regards,
Alan](*,)

scaredwitless 02-20-2009 11:19 AM

Re: Resco Contact Manager - Public Beta Released
 
Yeah, read through the last three pages or so there were a few ideas for a fix. In short it's just that the shortcut still points to resco and not the built in contacts program.

rkucheran 02-22-2009 01:45 PM

Re: Resco Contact Manager - Public Beta Released
 
Yes you can sort by company, it also has a default to open by company setting. Have a look further inside the settings.

You'll find them

rkucheran 02-22-2009 01:47 PM

Re: Resco Contact Manager - Public Beta Released
 
Same as on my HTC Touch. It wont make phone calls from the contact list.

Beta still has stufff to work out.

rkucheran 02-22-2009 01:50 PM

Re: Resco Contact Manager - Public Beta Released
 
Other than the fact that beta cant make phone calls. I think this is the best contact mgr. I've seen yet.

Excellent config settings.
Biggest up on icontact is that finally it will sort by company name.
needs a contact edit interface.
needs direct link to contact website.
i even like the today plugin

Resco my hats off!

slydog43 02-22-2009 03:57 PM

Re: Resco Contact Manager - Public Beta Released
 
I also am very excited about a working demo (That I can actually call). Seems pretty useless now though. Love the looks though

RiftReaper 02-22-2009 05:41 PM

Re: Resco Contact Manager - Public Beta Released
 
does anyone have version 0.91 they can send me? i have the issue of the newer version then that, even 0.98, opening phone settings when i try to diall out or press send button

you can email it to me if you like

ty

sp0nge 02-22-2009 10:34 PM

Re: Resco Contact Manager - Public Beta Released
 
I'd be willing to bet you there fully aware of the phone dialing bug. After all, when the Program releases it does you no good like that. That way there's no need to build any license into the beta.
If the beta was fully functional who would buy it. Not saying I agree or disagree with the logic, its just a thought.
-Scott

rodmann98 02-23-2009 01:22 AM

Re: Resco Contact Manager - Public Beta Released
 
I would have to agree with ya sponge, I was thinking the samething.

kraski 02-23-2009 02:12 AM

Re: Resco Contact Manager - Public Beta Released
 
Quote:

Originally Posted by nalab1 (Post 725225)
I'm getting the same message on my Xperia! i.e.

The file ':RPMContacts' cannot be opened. Great!

Has anyone got any ideas on a fix?

Installing any other contact manager will work. But uninstallation returns to the no RPMContacts issue. Most seem to restore the previous state on uninstallation. The one exception I've found is Sunnysoft Contacts. It seems to be hardcoded to restore to the default WM contact manager, no matter what the previous contact manager in use was.


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