Ringer not working

[rolyguy7]

I just upgraded my verizon 6800 to 20270 and my ringer is like muted or something. I tried going back to my previous build 19588 and the problem shows up there as well now. Anyone else having this problem? If anyone calls my cell it doesn't ring. I checked my sound profiles and toggeled between them and still nothing. Switching to vibrate won't vibrate the phone either. Any assistance will be greatly appreciated. I did a few searches on the forum but couldn't find anything on this issue.

Thanks again...