HTC Mogul Red light and Blank Screen

[dookie]

You definitely have a bad battery or battery contact...

Any time you plug in a Mogul / 6800 without a battery you get a solid red light, if you have access to another one, you can try it yourself...

I would plug one it without the battery, get the red light and then put in the battery, if the battery is good and makes contact the red light will go out for about 2 seconds and then come back on with the solid yellow charging light...

My first mogul when bad and I replaced it with a new one, but the old one will still charge my spare battery, so I see this all the time when I swap out one battery with the other...

[dookie]

Also I would recommend first activating the phone and the adding the $7 dollar insurance to the plan...

Then take it down to the sprint store and see if they will fix or replace the device...

Worse case scenario, is that they refuse due to water damage or some other reason and you have to call the insurance company and get a new phone for only $50...

You can then either keep the insurance (which I recommend, I'm a little hard on my phones and have had 3 replacements / repairs done since july - one time the buttons / dpad when out and they were able to replace whole top screen piece right on the spot)

Or you can cancel it and at the very least get a new phone for either $7 or $57...

[neoanomaly6]

Originally Posted by dookie

You definitely have a bad battery or battery contact...

Any time you plug in a Mogul / 6800 without a battery you get a solid red light, if you have access to another one, you can try it yourself...

I would plug one it without the battery, get the red light and then put in the battery, if the battery is good and makes contact the red light will go out for about 2 seconds and then come back on with the solid yellow charging light...

My first mogul when bad and I replaced it with a new one, but the old one will still charge my spare battery, so I see this all the time when I swap out one battery with the other...

so if the batterys bad the yellow light will not come on right
if and if the mogul is what happens

[plastek]

Yesterday I was using my phone while it was on low battery, all of a sudden it died.
I figured the battery died.. When I got home, and plugged it in it too got the red light of death. I let it charge all night, but the light stayed solid red.
When I got to work this morning, I searched the forums here, and tried removing the battery, then putting it back in. It seems to have worked! Now the light is lit orange, as if it's charging.
One thing I might suggest is a dab of DeoxIT on the battery connectors.
It really helps clean those contacts.