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-   -   Restoring your xv6800 to a Stock Verizon ROM (http://forum.ppcgeeks.com/showthread.php?t=21161)

Geckotek 03-13-2008 10:31 AM
Restoring your xv6800 to a Stock Verizon ROM
 
This will resolve your issues if your Verizon phone has been "Sprintized" or help you restore your phone before returning it to Verizon.

To set your phone back to the default Verizon ROM, do the following:
  1. Download all necessary files 1) Titan Re-locker 2) Stock Verizon ROM 3) ROM Update Utility
  2. Unzip/rar the Stock ROM and the RUU (unrar using WinRAR) ****DO NOT UNZIP THE RELOCKER**** (it is a self extracting zip and will run properly as is)
  3. Place the Ruu_signed.nbh file in the RUU folder
  4. Hard reset your phone by holding down both softkeys, hitting reset, and pressing R (just for good measure)
  5. Connect your phone to your PC and make sure ActiveSync is connected
  6. Re-lock your phone by running Titan_Relocker.exe
  7. Place the stock Verizon ROM in the RUU folder
  8. Run the RUU by running ROMUpdateUtility.exe
  9. For good measure, let the Verizon ROM complete its setup.
I'm doing this from memory so please let me know if I missed a step so that I can update this post.

I hope this is helpful.

**I haven't been here in over 24 hours, so forgive me if this has been posted.**

nuguy 03-13-2008 12:05 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
You posted it first - you had the info first - however you really didn't share what you had while everyone was having the problem - you just said to search for your posts - people did and it DID NOT WORK - I pm'ed you - no reply till today - you were online at the time - I have worked for 3 days to get where I got and made the effort to show documentaion that I had to pull from all over the place - as well made the effort to wrap it up unto 1 stable download - I have no problem with the fact that you solved the prob for yourself first - but I and others have had a bi**h of a time getting the files and putting it all together - I just resolved it for myself today (yes your info was a big part of the solution) and posted it. drives me nuts that my post gets closed right away.

so I am posting a link to my post for any that find it helpful as well.

http://forum.ppcgeeks.com/showthread.php?t=21168

/rant

At least it all works!

Thanks for your, and several others, help!

Certs 03-13-2008 12:12 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Quote:
Originally Posted by nuguy (Post 216170)
You posted it first - you had the info first - however you really didn't share what you had while everyone was having the problem - you just said to search for your posts - people did and it DID NOT WORK - I pm'ed you - no reply till today - you were online at the time - I have worked for 3 days to get where I got and made the effort to show documentaion that I had to pull from all over the place - as well made the effort to wrap it up unto 1 stable download - I have no problem with the fact that you solved the prob for yourself first - but I and others have had a bi**h of a time getting the files and putting it all together - I just resolved it for myself today (yes your info was a big part of the solution) and posted it. drives me nuts that my post gets closed right away.

so I am posting a link to my post for any that find it helpful as well.

http://forum.ppcgeeks.com/showthread.php?t=21168

/rant

At least it all works!

Thanks for your, and several others, help!
I understand your rant completely, but this is the thread pertaining to restoring your Verizon ROM. Two are not necessary. If you had trouble finding the files, or information to add, it should have been done/asked here. So anyone else who reads this can figure it out too. That's just how forums work. Two threads on the same exact subject aren't necessary. It actually makes things tougher.

This isn't a contest. Everyone's racing to the same finish line.

Certs 03-13-2008 12:16 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
I am including nuguys post here to keep everything neat and tidy :)

Quote:
Originally Posted by nuguy (Post 216170)
**Solved!!!**

Uploaded correct files to megaupload - http://www.megaupload.com/?d=I204KSNF

OUT OF THE BOX FRESH FEELING FOR YOUR XV6800!

Radio: 1.30.60
Rom: 2.09.605.8
Rom Date: 08/03/07
full restore of all original settings!

Quote:
Originally Posted by nuguys solution
Be connected to activestink.

(even if your device only boots to the windows splash screen activestink can still connect enough to load this 1.2 bootloader)

Run TitanUnlocker.exe from first folder

FOLOW THE ON SCREEN DIRECTIONS EXACTLY

INCLUDING THE UNPLUGING AND PLUGING BACK IN PART

Be patient and be sure that it is complete.

Then without disconecting, or restarting your device
go to the second directory and folow these directions...

While stil in bootloader mode run ROMUpdateUtility.exe

Follow the onsreen directions.

When your device boots up - LET THE VERIZON CUSTOMIZATIONS RUN.

Enjoy being back on Verizons service.

Now go load whatever roms you feel comfortable running.....

You may need a different bootloader for some roms.
I let the customizations run after loading the SPRINT 3.35 Rom updater on my XC6800, I don't think the problem was loading the rom, but letting the damned sprint customizations install instead of a quick reset.
*
I have tried a hell of a lot to resolve this and am convinced that at this point it is going to take a verizon stock rom - the whole thing - to start from scratch and get back from the evil grips of those sprint towers (you sprinters would think the same if in our shoes)...
*
Unfortunately I have not found everything to piece together an entire orig vz rom.
*
The first bad thing that the sprint customizations does is resets the MSL, so now instead of using 000000 as always, you have to find "GetSPC", run it giving it your ESN (under battery) to find out your new "sprintized MSL". This causes you to use sprints towers for everything, add to the fact that it loads a sprint PRL and you are now "stuck on sprint".* when you dial *228 you get a sprint recorded voice that this number is not valid.

Having a xv6700 laying around I was able to set nearly everything in EPST back to where it needed to be (see screen shots)- that got me making calls (roaming) but no i-net, and no *228...
*
Called Data tech support for a aKey, they gave it to me, that didn't work.
*
Dl'ed a vz PRL from http://www.corolada.com/prl/
That got me to be able to connect to vz by dialing *228, but no love, it says "sorry call cust serv...".
*
Went to a corp VZ store and looked at all the settings in EPST changed a couple more, that didn't work.
*
Spoke to the lead geek in charge there and fessed up, he said that it was because of the MSL code change, that *228 sends the 000000 “service sub lock code” to unlock the SPL (EPST) and if the code is different, it will never connect to *228 right (well maybe after they open up their network more, but that is at least months away).* So I said what if I was with sprint and wanted to "convert"? He said they would need sprint to set the MSL to 000000, which would likely be done by sending it in to sprint, then sprint sending it to HTC (I'm sure we can come up w/ something better).
*
After leaving, I received a follow up call from my escalated trouble ticket, and the girl reset my “DMU keys” that finally got me to have i-net (still no *228 love though).
*
So now I am at a OK place, everything works but still roaming, place and receive calls, received network texts from cust serv, and have i-net. However I didn’t want to go through all the set up on my phone just to hard reset anyway so I started off on a quest to find a legit vzw rom.

People keep saying it's posted here, or there or everywhere, I HAVE TRIED everyone I have found and have NOT been able to reset the radio to Verizons peramaters.

Any help out there as to finding the STOCK VERIZON RADIO or best the whole stock verizon rom package?

for those who need help getting the EPST setup I will post the current settings I am using in screenshots.

** I will update this post to reflect the best solution if the thread gets cumbersome.

Geckotek 03-13-2008 12:56 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Quote:
Originally Posted by nuguy (Post 216170)
You posted it first - you had the info first - however you really didn't share what you had while everyone was having the problem - you just said to search for your posts - people did and it DID NOT WORK - I pm'ed you - no reply till today - you were online at the time - I have worked for 3 days to get where I got and made the effort to show documentaion that I had to pull from all over the place - as well made the effort to wrap it up unto 1 stable download - I have no problem with the fact that you solved the prob for yourself first - but I and others have had a bi**h of a time getting the files and putting it all together - I just resolved it for myself today (yes your info was a big part of the solution) and posted it. drives me nuts that my post gets closed right away.

so I am posting a link to my post for any that find it helpful as well.

http://forum.ppcgeeks.com/showthread.php?t=21168

/rant

At least it all works!

Thanks for your, and several others, help!
This is actually a direct copy of the post I made on 3/11 over @ XDA-Devs so the information was as good then as it is now.

I'm sorry you didn't like me telling you to search, but a) sometimes it gets really old answering the same questions over and over and b) making you search gets you to help yourself and really learn what's going on here. I even narrowed down the list of posts to search to a single day and poster.

RE: your missed PM, I didn't have any alerts setup to tell me that I had any PMs so I did't realize you had sent them. I really did not mean to ignore you. I've now turned on those alerts. I'm truly sorry.


I'm currently working a full time job, taking 2 classes, teaching, and I'm very involved in another organization. To be honest, I'm posing this stuff while @ work (and I shouldn't be.) (and to top it off I have food poisoning this morning....:disgust:)

I'm truly sorry it took me 2 days to get this posted, but I hope now that everyone will find it useful, as late as it is.

pdub73 03-13-2008 03:38 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Quote:
Originally Posted by Geckotek (Post 216245)
This is actually a direct copy of the post I made on 3/11 over @ XDA-Devs so the information was as good then as it is now.

I'm sorry you didn't like me telling you to search, but a) sometimes it gets really old answering the same questions over and over and b) making you search gets you to help yourself and really learn what's going on here. I even narrowed down the list of posts to search to a single day and poster.

RE: your missed PM, I didn't have any alerts setup to tell me that I had any PMs so I did't realize you had sent them. I really did not mean to ignore you. I've now turned on those alerts. I'm truly sorry.


I'm currently working a full time job, taking 2 classes, teaching, and I'm very involved in another organization. To be honest, I'm posing this stuff while @ work (and I shouldn't be.) (and to top it off I have food poisoning this morning....:disgust:)

I'm truly sorry it took me 2 days to get this posted, but I hope now that everyone will find it useful, as late as it is.
You should not have to apologize because people are not able or unwilling to take the time and search for the information they need...I have a total of 12 post on this fourm...and thats because at least 20 other people have at sometime, somewhere posted the question I had....and I must say I am actually amazed at the patience of some of the experts here...and the lack of appreciation of the Noobs that come looking for help and complain because it isnt given to them right away...you want prompt service??? pay for it!!!

so what if it took him 2 days to reply, God forbid he has a life outside of PPCGeeks...

These guys don't have to help you at all...so do us all a favor find the answer urself if you going to complain about the people that are trying to help you.

Geckotek 03-13-2008 03:57 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Thanks for your sentiments, but I don't want this to turn into a thrashing thread.

Let's move on and hope this post is helpful.

Thanks guys!

nuguy 03-13-2008 07:35 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
I want to clear the air.

I did search - a lot - and many others were searching for a full Verizon stock rom (do a search for Verizon stock rom, see how many posts were made between here and xda) and the original post had links that were down, hence the request for an additional download location.

The original post on this was by someone ELSE at xda- I had already found that post as well as others had, however the xda FTP has been taken down for a while, and that's where the original links went to. Then you posted your info, and either the link was bad, or the ppcgeeks ftp was swamped/down, because of all the activity, short answer your original post did nothing for all the people that you kept telling to search for it, all having the same problems and questions, while I had let you know that the link for the actual rom (the missing ingredient was down).

This is not a file that is all over the place, and where I actually found it, it was not descriptively named, very hard to determine if it was the right file without flashing it, and flash I did, several different times with several different roms - only one does the whole trick.

- I want to clarify, I KNOW YOU WERE NOT INTENTIONALY TELLING PEOPLE BAD INFO, your thought was that your post had the links needed, that just wasn't the case though.

I also work a *very* full time job as well as have two beautiful children - I understand being busy. And as we all know seeing the same bad info all over is very frustrating.

Working on this problem for nearly 3 days has put me into 2-3 hrs sleep per night for the last two nights - I was determined to fix this for myself and many others.

I apologize for my mood on the subject, however my 1 file download does the job nicely and is easier for the noobs to deal with (nbh is already in the ruu folder as well as ReadMe.txt's so it's all set up).

I also search far more than I ever ask, and am kind of pissy about the “hey you just copied my stuff cr*p”.

I, like yourself, and of course sooo many others, WANT to contribute back to the community that is why I posted. I DID NOT realize that you had posted your corrected thread 1 hr. before me as I had been flashing and creating the upload and was generally trying to get it done and posted.

I will not carry on any further about this, but did not want anyone to think I was not doing my homework, or trying to steal thunder, however I am not to crazy about mine being stolen either.

In the end both yours and mine are fixed, and everyone else definitely has the tools to take care of theirs too, and that is what both of us wanted.

I pretty sure I will feel much better tomorrow after a normal night of sleep too. :)

pdub73 03-16-2008 06:55 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Uhh.. okay sorry...none of my business to begin with...

Geckotek 03-16-2008 11:09 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Quote:
Originally Posted by pdub73 (Post 220200)
Uhh.. okay sorry...none of my business to begin with...
LOL...sorry dood. :silent:

cuadradoa1 03-17-2008 12:06 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Thanx so much! This really helped me out a lot.

emailbinay 03-17-2008 08:57 PM
xv6800 bricked
 
I read all the various posts and at this point really need help. I am not getting anywhere after I tried to update the stock rom and now I am stuck at verizon splash screen. I have tried several different paths to get back to stock rom but no success. I think my problem is mismatched rom and radio versions. async does not recognize my device and i cant seem to do anything. I am also not getting the tricolor bootloader mode. Any help would be really appreciated. when i reset (power+camera+soft reset), device starts up, R 1.30.60 and D 3.35 but then gets stuck at the splash.
thanks
benji

Geckotek 03-18-2008 01:24 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
AS will not recognize your phone when in bootloader, however the PC connection is still present.

What happens if you try to run the stock Verizon updater again?

Worst case scenario you can look for the directions in the "Stuck in bootloader" sticky at the top of this forum to flash from SD.

emailbinay 03-19-2008 05:35 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Thanks for the direction.
After much fooling around, apparently, i had to push the reset and wait a second to get to the tircolor bootloader screen. I wasnt even getting the to the tricolor mode to begin with. now i am at radio 3.27 and dcd 3.16 based rom. everything seemed fine and i relocked with the stock relocker (titan relocker). Then, i started having continous reboot problem. Now, i cant get it to unlock. TitanUnlocker freezes. 2.40 olipro gets stuck at 0%. In fact any update is stuck at 0% and get update error. I am just tired now and was wondering if I can verizon to replace the device.
thanks
benji

Geckotek 03-19-2008 05:46 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Once you relock, you have to load the stock ROM. The 3.16 ROM won't run on the stock bootloader (it will reboot as you experienced.)

Right now you need to get into the bootloader (tri-color screen) by holding down the power and camera buttons while pressing reset, then flash back to the stock ROM and radio by following steps 7-9. Then you might be able to load Olipro 2.4 again.

ND4SPD 04-20-2008 11:34 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Any chance of someone making up an SD relocker for those of us with bad USB ports?

nick aguas 04-20-2008 09:56 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
alright well, i used this today after not correctly following the sprint radio ROM instructions ](*,)

anyway it got it back to stock verizon, but now it wont let me save username and passwords for my data connection. called vzw and theyre just gonna send me a new one. i dunno if its a bug, but at least it got me back to stock ROM as promised(:

azclown 04-21-2008 02:45 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Quote:
Originally Posted by nick aguas (Post 255214)
alright well, i used this today after not correctly following the sprint radio ROM instructions ](*,)

anyway it got it back to stock verizon, but now it wont let me save username and passwords for my data connection. called vzw and theyre just gonna send me a new one. i dunno if its a bug, but at least it got me back to stock ROM as promised(:
As far as I know, they are never "saved" in the phone. You enter it once and press ok.... it should work after that....

nick aguas 04-21-2008 06:54 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Quote:
Originally Posted by azclown (Post 255393)
As far as I know, they are never "saved" in the phone. You enter it once and press ok.... it should work after that....
thats what i thought too, but apparently not. or i just got an uninformed verizon tech. thats what he told me. and it seemed correct because none of the users or pass were correct. go figure.

Getitnowmarketing 04-22-2008 12:27 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
A by product of reverting back to stock from gps radio when you relock and load 2.09/radio 1.30.60 and let the vzw cabs run the radio refurbish cab breaks your akey, breaks the dmu authentication, but does a complete limetime call and data rx/tx wipe so your phone appears to be brand new with 0 talk time :). However there is a big caution posted by imcokeman about potential underlying radio problems by reverting back.

turbocolt 04-24-2008 08:36 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
thx for the info... mine went perfect

friguy3 05-03-2008 08:39 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
So I did this and now I cant connect to the internet/send MMS. It keeps telling me to put in my username and password and i do everytime and it wont go through. I check the username and the password it missing everytime. (thinking maybe this is a verizon issue with my data but dont know what to ask them when i call) so i called VZW and when the woman (very nice though) said, ok, let me bring up how to change the user name, i knew it was going to be a useless phone call. She then told me they dont do this phone in stores and she would send me a new one. eh this is so annoying. anyone else have any ideas?

nick aguas 05-04-2008 01:00 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Quote:
Originally Posted by friguy3 (Post 270680)
So I did this and now I cant connect to the internet/send MMS. It keeps telling me to put in my username and password and i do everytime and it wont go through. I check the username and the password it missing everytime. (thinking maybe this is a verizon issue with my data but dont know what to ask them when i call) so i called VZW and when the woman (very nice though) said, ok, let me bring up how to change the user name, i knew it was going to be a useless phone call. She then told me they dont do this phone in stores and she would send me a new one. eh this is so annoying. anyone else have any ideas?
yeah this happened to me when i went back to stock. couldnt figure it out so i settled for a refurb, but i heard if you have you data completely reset over the phone, it may be able to fix it. i believe the problem is that when the stock ROM is reflashed, it does something to the radio so it prevents itself from registering new usernames/passes, which results in it not being able to connect to data network. << woo for run-on sentences!

Getitnowmarketing 05-04-2008 10:57 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Quote:
Originally Posted by friguy3 (Post 270680)
So I did this and now I cant connect to the internet/send MMS. It keeps telling me to put in my username and password and i do everytime and it wont go through. I check the username and the password it missing everytime. (thinking maybe this is a verizon issue with my data but dont know what to ask them when i call) so i called VZW and when the woman (very nice though) said, ok, let me bring up how to change the user name, i knew it was going to be a useless phone call. She then told me they dont do this phone in stores and she would send me a new one. eh this is so annoying. anyone else have any ideas?
On vzw if you get a cannot authenticate on a voice call you need a new akey from tech support. If you get username/password error on data after a flash and or a ppp connection error that won't go away after entering username of your MDN@vw3g.com and password of vzw and turning the radio off (flight mode)then back on you need to call tech support and ask for a DMU reset. You do not need a warranty replacement as this is a simple couple minute fix.

nuguy 05-05-2008 09:24 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
drillisdee is right

willmatic08 05-05-2008 09:32 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
can anyone please give me a working link to the stock vzw rom i relocked the phone and tried to download the stock rom and link is bad now im stuck in bootloader mode please help thank you.

nuguy 05-05-2008 09:37 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
see either the first post, or about the third of this thread. All the files and instructions are there.

willmatic08 05-05-2008 10:18 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
just got through flashing your rom excellent job thank you for the link keep up the flawlessness!

friguy3 05-06-2008 06:51 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Quote:
Originally Posted by drellisdee (Post 271602)
On vzw if you get a cannot authenticate on a voice call you need a new akey from tech support. If you get username/password error on data after a flash and or a ppp connection error that won't go away after entering username of your MDN@vw3g.com and password of vzw and turning the radio off (flight mode)then back on you need to call tech support and ask for a DMU reset. You do not need a warranty replacement as this is a simple couple minute fix.
damnit, well ill call this morning, already have a replacment coming this morning but ill see if it works

ggaeta 05-27-2008 12:34 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
DOes this still work with the "5067 build"

EDIT: YES IT DOES!!! picking up a new one tomorrow

Slapshot2286 05-27-2008 02:41 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
I love you.

ggaeta 05-27-2008 03:03 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
I-i-i-i-i, uh, yea... love you too?

Knether 06-04-2008 12:29 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
This method works well.

Thanks.

foxb 06-06-2008 03:28 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
At what point do you flash with original radio? I have 3.39 now. I want to take it back to stock and return the phone to VZW for the 6900. Thanks

Zenoran 06-11-2008 10:06 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
hmm I browsed through here and didn't see any mention of flashing stock vzw radio... does the ROM included in the first post include the radio as well?

thanks

Getitnowmarketing 06-12-2008 09:01 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Yes it includes the radio.

mpeters13 06-17-2008 01:54 AM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Please sticky this thread. Perhaps this information was posted elsewhere, but my 45 min google quest brought me here first. I was running DCDs 3.1.2 WM 6.1 rom and the Sprint Mogul 3.3.9 radio update. Everything worked, but the phone was acquired to Sprint. I couldn't use *228 to activate, as my EPST settings all contained sprint data. Users in the XDA forums suggested running the dcd -Titan VZW cab. All that did was enable EPST via ##778 and a renamed Guava Berry theme.

oy vey.

This thread just lowered my blood pressure 50 points to normal.

DV8 06-21-2008 12:14 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Quote:
Originally Posted by mpeters13 (Post 317138)
Please sticky this thread. Perhaps this information was posted elsewhere, but my 45 min google quest brought me here first. I was running DCDs 3.1.2 WM 6.1 rom and the Sprint Mogul 3.3.9 radio update. Everything worked, but the phone was acquired to Sprint. I couldn't use *228 to activate, as my EPST settings all contained sprint data. Users in the XDA forums suggested running the dcd -Titan VZW cab. All that did was enable EPST via ##778 and a renamed Guava Berry theme.

oy vey.

This thread just lowered my blood pressure 50 points to normal.

Sounds like you let the sprint customizations run. If you reflash just hit the reset before the customizations run and then try the *228 then 2 and see if that works. I have flashed my VZW xv6800 several times now and haven't had to call for an A key yet, dialing *228 then 2 has worked everytime.


(Probably just jinxed myself) lol

nlowhor 07-20-2008 10:20 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Quote:
Originally Posted by drellisdee (Post 271602)
On vzw if you get a cannot authenticate on a voice call you need a new akey from tech support. If you get username/password error on data after a flash and or a ppp connection error that won't go away after entering username of your MDN@vw3g.com and password of vzw and turning the radio off (flight mode)then back on you need to call tech support and ask for a DMU reset. You do not need a warranty replacement as this is a simple couple minute fix.
This is exactly my issue. I called verizon and they suggested sending me a refurb or going to a store to get the firmware reflashed by them. I didn't think a replacement was necessary. Can any of you others with this problem report on how the phone call went when asking for a DMU reset and if you had any problems?

thanks!

stemo76 07-31-2008 08:54 PM
Re: Restoring your xv6800 to a Stock Verizon ROM
 
Quote:
Originally Posted by Geckotek (Post 215999)
This will resolve your issues if your Verizon phone has been "Sprintized" or help you restore your phone before returning it to Verizon.

To set your phone back to the default Verizon ROM, do the following:
  1. Download all necessary files 1) Titan Re-locker 2) Stock Verizon ROM 3) ROM Update Utility
  2. Unzip/rar the Stock ROM and the RUU (unrar using WinRAR) ****DO NOT UNZIP THE RELOCKER**** (it is a self extracting zip and will run properly as is)
  3. Place the Ruu_signed.nbh file in the RUU folder
  4. Hard reset your phone by holding down both softkeys, hitting reset, and pressing R (just for good measure)
  5. Connect your phone to your PC and make sure ActiveSync is connected
  6. Re-lock your phone by running Titan_Relocker.exe
  7. Place the stock Verizon ROM in the RUU folder
  8. Run the RUU by running ROMUpdateUtility.exe
  9. For good measure, let the Verizon ROM complete its setup.
I'm doing this from memory so please let me know if I missed a step so that I can update this post.

I hope this is helpful.

**I haven't been here in over 24 hours, so forgive me if this has been posted.**
I already exchanged my phone but I was able to get it back to factory specs without bricking it. good to have these tools incase I run into a bind again. thanks for your help.


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