Omnia problems and solutions thread!!! - Page 10

lazer9 · #91 (**permalink**) 01-16-2009, 10:01 AM

Quote:

Originally Posted by sebastoklez

Hello Syrguy1969,
Thanks for the welcome, sorry for going so straight to the problem, but I am a bit nervous about this situation.
Yes I tried a soft reset. But it still doesn’t work.
How do I do a hard reset? (Is it by turning off the phone, starting it again by holding also the call and end call at the same time?? There the phone says format, will this delete all my information?? {Contacts info, messages, etx…}).
I don’t want to make a mess; could you give me all this details of what you know??
Thanks on advance

First: Backup your contacts, calender info, ect... with Activesync OR SpbBackup for example as you will lose this information upon a hard reset.

Second: Using the stylus, press it in the hole next to the power button at top of the Omnia and hold it in, with it still in, press and hold the two softkeys on bottom face of phone (call and end call keys). With these softkeys still being depressed, release the stylus and wait for the black screen, then release the two softkeys. You should get to a screen shortly that says Format or Cancel (something to that effect)... press the left softkey (call/phone key) to Format. Note: you will retain everything on the "My Storage" - It will not be formatted.

Third: Once your phone reboots, it should be back to factory (default) settings, you can then run your backup or Activesync to get back all your contacts, msg, events,....

**syrguy1969** · #92 (**permalink**) 01-16-2009, 10:21 AM

Couldn't have said it better lazer9!! I am guessing from the situation though that a backup now (if not done already) is out of the question. I hope sebastoklez did sync with a PC, at least SOME info will be available.

Don't worry about launching into a problem upon joining, that is how most of us found this community, and it is what we are here for!!!!

Let us know how the hard reset goes...if it works, I think we have a few suggestions on how to procede from there (getting a good backup app is a biggie!!). If it doesn't work, it may be time to bring manufacturer's waranty or insurance into play (lets hope not though....always easier if you can solve your own problems....trust me).

sebastoklez · #93 (**permalink**) 01-16-2009, 10:24 AM

Thanks a lot. I know what you are taking about, but of course I didn’t dare to make a mistake. I am going to try that tomorrow. And I will get in touch with you later.
Really thankful

lazer9 · #94 (**permalink**) 01-16-2009, 10:32 AM

Quote:

Originally Posted by syrguy1969

Couldn't have said it better lazer9!! I am guessing from the situation though that a backup now (if not done already) is out of the question. I hope sebastoklez did sync with a PC, at least SOME info will be available

True. I should have added, If you use SpbBackup or another utility other than ActiveSync, just do a "custom", "selective", or PIM backup only at this point (you will just be trying to save your contact, msgs, calendar, notes, ect... Don't bother with a FULL or system backup as you will just end up restoring a possible already corrupt registry or such.

Ideally, in the future as I once again learned the hard way, do routine backups while the system is up and running correctly and before installing new tweaks or questionable (non-proven) programs, today plugins, and such. This way you can save a lot of time by having your system restore-able to contain your working programs and tweaks that were already working well.

In your case sebastoklez, it may very well be a hardware - now warrenty issue though but definitely worth trying a hard reset IMO. It is possible if you did any tweaking prior to your issue or installs that after your incident is when the omnia actually did a reset and applied something corrupt as in how my situation was with a bad registry file previously.

white04wrx · #95 (**permalink**) 01-18-2009, 04:28 AM

is it possible to give people custom ringtones on this phone?

**syrguy1969** · #96 (**permalink**) 01-18-2009, 05:53 PM

Yes you can, all you need to do is set the ringtone you want in the contact information, and your good to go!!!

white04wrx · #97 (**permalink**) 01-19-2009, 03:59 AM

it seems likes taking a while for me to receive emails on my phone. is there a setting so i can change how offen my emails are refreshed?

lazer9 · #98 (**permalink**) 01-19-2009, 01:06 PM

Quote:

Originally Posted by white04wrx

it seems likes taking a while for me to receive emails on my phone. is there a setting so i can change how offen my emails are refreshed?

It is under the individual options for each email account.

Is anyone else having a problem with duplicate notifications? I've cleared them several times using memmaid, however they just end up returning: As in an alarm goes off and you either hit dismiss OR another 15 min.s, ect... You have to do it twice. ?

southsidehitmen · #99 (**permalink**) 01-19-2009, 06:18 PM

HI. New to the forum here. I purchased my Omnia yesterday and the motion sensor, I believe, is not working. The phone stays in portrait mode when I would like to go to landscape. Any ideas on what causes this or how to fix it? Thanks in advance.

white04wrx · #**100** (**permalink**) 01-19-2009, 06:51 PM

Quote:

Originally Posted by lazer9

It is under the individual options for each email account.

Is anyone else having a problem with duplicate notifications? I've cleared them several times using memmaid, however they just end up returning: As in an alarm goes off and you either hit dismiss OR another 15 min.s, ect... You have to do it twice. ?

nvm i figured it out...