Hardware Reset Button / Hard Reset ?

[c0011j]

Originally Posted by johnnybu

He meant press the Call, Center (Trackpad), and End Call hardware buttons.

Lol thank you....

[brownap2]

Originally Posted by c0011j

I work for Sprint Corp Tech support.. and had someone call in today and I referred them to a repair shop. I think it is stupid not being able to do a 'hard' reset without being able to acces the phone.

yeah i'm a tech in a store and there is no "Special" anything we have

[dth4310]

Originally Posted by brownap2

yeah i'm a tech in a store and there is no "Special" anything we have

ICSS? http://www.futuredial.com/faq_icss.html

A true hardware reset / restore of factory image was compiled by Zefie: http://fileserv.co.cc/zefie/android/samsung_moment/

[brownap2]

[QUOTE=dth4310;1409843]ICSS?

A true hardware reset / restore of factory image was compiled by Zefie:

we've had several come in and Future Dial will not even read their phones with that pattern attempts

[Carla]

Originally Posted by c0011j

How? If the screen is locked because too many pattern attempts that is not going to work. I have searched everywhere and unable to find a way.


And there isn't a way listed in the manual unfortunately.

I was in the store and someone was in there with a Moment that had the too many pattern attempts problems and they couldn't figure it out. I think they ordered him another, refurb I guess, I dunno though.

BTW Welcome Brownap2 even though I see you have been a member a long time

[Brock1909]

'i achieved this by repssing Vol down, send and end keys.

[MrHawaii]

Originally Posted by Brock1909

'i achieved this by repssing Vol down, send and end keys.

Sup Brock, long time no see!

That is correct, take the battery out for a second and then reinsert it. Remember to press and hold the vlolume down button first. While continuing to press and hold the volume down button, press and hold the send button. While continuing to press and hold the two previous buttons, press and hold the end/power button. Continue to press and hold all three buttons until SAMSUNG screen comes up and the progress bar runs fully. Then you may release and follow prompts to reset. It was the third option if I remember correctly. Best of luck y'all!

[antivirus1]

How about cdma workshop? can i reset with that...

[docter3131]

Originally Posted by c0011j

I work for Sprint Corp Tech support.. and had someone call in today and I referred them to a repair shop. I think it is stupid not being able to do a 'hard' reset without being able to acces the phone.

Actually tht is Incorrect... i also work for Sprint and all you have to do is pull battery and before power up hold DOWN+SEND+END it will show a small grey bar then goto a screen that prompts you to delete sd card and phone or just phone (hit the end button) phone will wipe then prompt you to reset (push up) thats it reset