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Please do share. I had to talk to retentions the last time to do a swap. The stores in Vegas are horrible at working with you to replace a defective device, if they don't have it they say they will call you. But they never do call back. Hope the new Sprint store opening soon in town is better.
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Yeah the stores in Vegas are horrible. Tried to exchange my bad IP-830W for another one, but NONE of the stores in Vegas or their warehouse have this thing in stock.
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Ok, I've heard it has been recalled as well. So why exactly was it recalled? Good thing I got Sprint to send me a return kit. I don't want a defective $750 phone.
Anyway, mine is having trouble with bluetooth headsets. It worked well at first, but then it just suddenly started disconnecting and getting lots of static with my headsets, even at a very close range and in line of site. Tried 5 different brands of headsets and hard resetted a couple of times (alway started fresh / did not restore backups) and the problem(s) would not go away. Then there's the slider which would rattle if I walked around or moved while I was on a call. The rattling would interrupt and distort whoever I was talking to. Had to use a headset to get around this, but that soon stopped working too (bluetooth problem mentioned above). I hate using wired headsets so this thing has to go back. I'm going to get another Treo 700WX in the mean time and hopefully, they get whatever problem(s) the IP-830W has, fixed within 30 days so I can return the 700WX and get another 830W. |
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well it wasn't really what you would call recalled sprint had a major corporate customer place an order for more phones then the warehouse had in stock. so they made the stores send them back to cover the order
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nope it was the store manager who told me about it they were supposed to send them back the day i got mine special ups delivery but he has 1 left that they missed
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