Sync phone to PC Problems

yahknow1 · #1 (**permalink**) 09-02-2010, 07:40 PM

Is anyone else having problems getting Windows 7 to recognise their phone? I'm going crazy here:

Pc wont recognize it, spent 45 minutes with Samsung tech support - no help. finnally got to a point where I absolutely needed to get onto another phone line for further t/s ing.

Above was trying with USB cable..I then tried to get my PC to link using Blutooth and I got a message saying I was paired but never could get to connect!!!!?

Finnally I took the SD card out to see if it maybe was faulty and my Memory card reader read it just fine,.....I'm stumped as to what to try next? My Windows 7 is a farly fresh install with NO bugs? what the heck???

Oh and tech support had me dl a usb driver right off the bat to see if that fixed the problem...restrt and no worky?

Please help! lol!

Paul

blawkhawk1w · #2 (**permalink**) 09-02-2010, 10:27 PM

Some drives I found here might help.

http://samsungvibranthacks.com/samsu...rant-galaxy-s/

**Hypnotic2010** · #3 (**permalink**) 09-03-2010, 08:37 AM

Heres the official Epic drivers:

Samsung_Mobile_Driver_V1.3.800_For_SPH-d700_Epic_4G.zip (9.50 MB, 11 views)

**Timberwolf671** · #4 (**permalink**) 09-03-2010, 10:39 AM

Drivers will help but they are not the full problem. Turn off USB Debugging for Win7 64bit OS. I worked half the day trying to get my Win7 64bit system to see the SDcard. Drivers are not needed for Vista 32bit & XP, works fine without drivers.

Quote:

Originally Posted by yahknow1

Is anyone else having problems getting Windows 7 to recognise their phone? I'm going crazy here:

Pc wont recognize it, spent 45 minutes with Samsung tech support - no help. finnally got to a point where I absolutely needed to get onto another phone line for further t/s ing.

Above was trying with USB cable..I then tried to get my PC to link using Blutooth and I got a message saying I was paired but never could get to connect!!!!?

Finnally I took the SD card out to see if it maybe was faulty and my Memory card reader read it just fine,.....I'm stumped as to what to try next? My Windows 7 is a farly fresh install with NO bugs? what the heck???

Oh and tech support had me dl a usb driver right off the bat to see if that fixed the problem...restrt and no worky?

Please help! lol!

Paul

**Unknown Zone** · #5 (**permalink**) 09-03-2010, 02:28 PM

for me the Samsung Mobile Drivers did help me see my Epic sd card, needed them for my XP Home and XP PRO also Win7, without the drivers it was a no go between the PC and the Epic.

Vassago · #6 (**permalink**) 09-03-2010, 02:56 PM

It was plug and play with my 32 bit Windows 7 machines (2 of them.) Needing to select to mount it on the phone is a little annoying. I liked how WinMo was automatic.

tahlsr · #7 (**permalink**) 09-03-2010, 05:02 PM

make sure you are using usb ports directly on the back of the motherboard i.e. not front usb ports, not usb ports through a monitor etc...

yahknow1 · #8 (**permalink**) 09-03-2010, 05:57 PM

Thanks everyone, I am not sure what I did to get it to FINNALLY recognise but it is now?...Wierd, but thanks much to everyone for your help

Paul

Vassago · #9 (**permalink**) 09-03-2010, 06:28 PM

What's wrong with using front USB ports?

yahknow1 · #10 (**permalink**) 09-04-2010, 02:04 AM

I guess I spoke too soon, My phone seems to be very VERY finicky when it comes to connecting to my PC. I got it to connect twice now, and have tried, unsuccessfully many times.

I can't determine what exactly the quark is that needs to be satisfied in order for it to finally connect? At first I thought it must be something to do with my PC coming out of Hibernate mode, but that seems to be only part of the deal? It seems as though, like tahlsr mentioned, it prefers the rear USB ports, but that's not a sure thing. I've only been able to get it to connect fully twice and that was on a fresh restart AND going into the phones settings, clicking on, "Running Services" and shutting down all that weren't needed.

One very odd thing that I am curious about though?...The people on tech support kept telling me to touch the top of the screen where the little USB symbol is...they say it should "Drop Down" and let me perform options...The manual also talks this way... So, the thing is I, touch the symbol on the top curtain(I think is what you call it?) (like the Tray of Windows only at the top of screen) and the ONLY thing it ever does, is drop a single Grey bar with three hash marks on it, kind of what the manual says I should be able to push on and get something to happen?

EVERY thing else about this phone so far is fantastic, I really think it's prolly a driver issue, I'd hate to give up on it because of this...but this is something I have to concentrate on and fix, I don't want to have too many instances of this type of thing happening, it gets really really old. I hope it's just me and/or the settings/drivers being wrong?

I'll pick up on this more tomorrow. Hopefully I can get somebody at tech support on a Saturday? In the meantime, if anyone else has any suggestions I'm all ears?

Paul
PS One thing I'm going to try is using a different MicroSD chip in the phone, see if that has any affect?