Tro 800 for Treo pro

[whoadyitzd]

tried to do the self service solution on sprint my replacement offered was a treo 800w

[rprockey]

My local sprint repair center ordered a replacement for my 800w. They said that the replacement 800w was on back order just like Dustin reported. They also said they are not approved to replace it with an Treo Pro and that I would be getting an 800w. Then they called me and told me my replacement is in and that it is a Treo Pro. Weird.

Either way I am a very happy Sprint customer, I was very depressed about being stuck with the 800w for another 15 months. I really like the Treo Pro but of course it is the gadget-honeymoon.

Thanks Dustin for letting us know. Very cool of you. And thanks to Sprint and the Repair Center for freeing me of that 800w.

[skeegcpp]

same here, 800w wudnt charge anymore..got da 850 about a week ago...

[JAmerican]

Originally Posted by skeegcpp

same here, 800w wudnt charge anymore..got da 850 about a week ago...

Sprint Store was trying to charge me for the non-charging port. Talking to retentions (866-235-1185) now.

[skeegcpp]

Originally Posted by JAmerican

Sprint Store was trying to charge me for the non-charging port. Talking to retentions (866-235-1185) now.

really?? wow, man..yea, u wanna talk to retentions and tell them whats goin on...u shudnt have to pay jack for a replacement(bad charging port=known device issue)

[outlaw.99]

I was gonna worry fighting Sprint about it, but when I can sell my 800w for $150 and get a new Pro in the box for $200 (be here Tuesday) its just not worth it....I would also have to pretty much lie since mine has never had an issue...Even though it would probably fly on just the known issues...

[rose1]

can anyone confirm that they are still replacing the 800w's with pros?

[rose1]

Well, the answer is no. I got a refurbed 800w.

[bone1050]

sorry if im bring this thread up from the dead but my treo 800w was doing alot of funny and stupid things,

sum times it wouldnt ring

twice dureing boot up it would just stop at a third mark and just freeze , ( sprints stores way of fixing it was a hard reset ) but i told them i didnt have a way of backing up my stuff , stupid people at the sprint store do not know about the sprite back up program , so basicllly i told a lie but

i had received 5 reconditioned 800w's 3 for charger port issue , ( sprint store was hurting for good customer surveys so they ignored i was suspose to pay for it ) 1 i did my self through self service replacement opition thru sprint.com
and the first one is through asurion


but ya i called retenions they either A didnt wanna help me because i have a 150 $ upgrade credit or B i am sero plan customer , but the deal about it was i had a centro which had given me problems early in its life (calling 911 in my pocket , freezeing needing a soft reset constantly so i decided an bought a 800w of ebay to replace it , my account was 13 months old before i got my 150 $ upgrade credit


i suspose how i got it is either i called ivr to find out contract experiation a few times i wanna say 5 , and or i was about to submit a order on sprint.com with a 75 $ credit and just closed it out and canceled the order ,


but no you either have to be a long time or spend big money with sprint or you would need a but load or refurds to the point that they need special clearence to order you another one , which is 4 in one year

i use to be a vendor rep for sprint customer service so i know more then the average customer but i dont know everything

but i love my pro 850 they gave me in the store brand new in the box as well , it does funny stuff but not like my 800 , mostly what i just found is the internet explorer being a little laggy and the task manager doesnt wanna close with the button every time but it will close with the screen tap

[scarpezio]

My 800W died completely last week, took it into a Sprint repair center, they looked it over, checked for water damage, and gave me a new.........800W