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-   Palm Treo 800w (http://forum.ppcgeeks.com/forumdisplay.php?f=64)
-   -   800w replacements backordered (http://forum.ppcgeeks.com/showthread.php?t=68341)

Cryorayne 05-14-2009 04:24 PM

Re: 800w replacements backordered
 
I am on my third 800 right now. They have sent me refurb units both times. For some reason the phone decides to stop charging. I asked about replacing the phone under warranty and they said they no longer do that. From now on any phone that has issues will be sent a refurb unit.

skeegcpp 05-16-2009 07:22 AM

Re: 800w replacements backordered
 
Quote:

Originally Posted by Cryorayne (Post 915234)
I am on my third 800 right now. They have sent me refurb units both times. For some reason the phone decides to stop charging. I asked about replacing the phone under warranty and they said they no longer do that. From now on any phone that has issues will be sent a refurb unit.

Sprint said this???? f'kn bums:protest:
dang it...well if my 800 tanks i aint takin no stinkin refurb!!!

8rotor8 05-19-2009 01:22 AM

Re: 800w replacements backordered
 
I'm in the same boat. My 800w bricked on me, it freezes at the Palm screen and now I'm just waiting for a call to get a new one. I did just swap to a Treo Pro I bought and I have to say, I like the Pro a lot more than the 800w.

JCSands 05-19-2009 07:28 AM

Re: 800w replacements backordered
 
Unless it's within the first 30 days, replacements either via TEP or warranty are refurbs. It's been that way as long as I can remember and I've been with Sprint since 2000.

dustinroberts1703 05-19-2009 09:08 PM

Re: 800w replacements backordered
 
see my thread Tro 800 for Treo pro


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