800w won't go to standy

rododson · #1 (**permalink**) 07-29-2008, 08:50 PM

I have been noticing that at random times, my 800w does not go to standby. By 'standby' I mean, the screen goes blank.

When it happened last night, I assumed it was related to software and I did a backup and a hard-reset. Then today I had reinstalled a couple of software apps trying to step through which one was causing a conflict.

Everything was running fine and then it started again. This time I plugged it in and after a few minutes unplugged it. It then went to standby as it should have. Then an hour or so later it started again (not going to standby). I plugged it in again for about a minute or two and it started working again.

Further testing - I restored my backup and everything works OK, then it starts happening once powers gets to 70% or so. Sometimes the backlight will stay on and then go straight to standby (rather than dimming at 30 secs, standby at 1min)

Are there 'stages' of power saving that the 800w has? Is there a power management system in place on the Treo? When the power gets low I get all sorts of goofy behavior. For one the standby issue. Seems strange that as the power goes down - - it stays on more than when it is full(er) charged.

I still think be a software conflict but the issue varies with battery life ??

What leads me to think there is some sort of power/speed management is that when it gets low it get _really_ sluggish. The screens take longer to respond and closing programs slows down too.

-Thoughts?

Peruano_Loco · #2 (**permalink**) 07-30-2008, 03:12 AM

having the same problem with already 3 of these phones should be a bug

DavidIQ · #3 (**permalink**) 07-31-2008, 05:22 PM

Do you happen to have an Spb application installed? Mine was doing this same thing and I thought it might have been software related since my wife's phone (HTC Mogul) did it as well when I installed a task management application. In her case I installed Wisbar and the phone wouldn't automatically go to standby...in fact I think it turned on by itself draining the battery. I uninstalled it on her phone and all seemed well.

On my Treo 800w I had Spb and Wisbar installed and got the same reaction. So I uninstalled Spb Pocket Plus and all has been well since. I wouldn't call this a bug specific to the Treo 800.

rododson · #4 (**permalink**) 07-31-2008, 09:26 PM

no, I replicated today after performing a hard reset... here is my post on the palm site:
http://forums.palm.com/palm/board/me...hread.id=32765

oneformula · #5 (**permalink**) 08-06-2008, 10:37 PM

happened to me yesterday... killed the battery by lunch! NOTHING could get it to go to standby.

i have since removed EVERYTHING to get it to work.

rododson · #6 (**permalink**) 08-07-2008, 09:05 AM

I can replicate it immediately after a hard reset.

rprockey · #7 (**permalink**) 08-07-2008, 06:38 PM

Yep there seems to be a problem with this model. My phone has standby issues, and i've posted to the rododson's Palm forum post as well.

I experience the problem after performing a soft reset but the device seems to straighten itself out after some use. If I don't use it the problem continues. I've not yet figured out what I'm doing that corrects the problem.

lilguy941 · #8 (**permalink**) 08-09-2008, 01:40 PM

i found if you goto settings > power > screen saver. and enable the screen saver it elimates the problem. before my screen will just displays a blank white screen and sometimes not charge. the screen saver fixed it all and didnt drain my battery

rododson · #9 (**permalink**) 08-09-2008, 01:47 PM

nope, I still have with or without the screen saver. Glad it works for you though.

DavidIQ · #10 (**permalink**) 08-09-2008, 02:17 PM

So if you turn off the phone it turns back on?