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-   -   Lost Pre Profile (http://forum.ppcgeeks.com/showthread.php?t=77752)

_bubba_ 08-03-2009 09:17 AM

Lost Pre Profile
 
Hi everyone, I just bought my wife the Palm Pre and I am having an issue getting the contacts from the profile. Here is what happened.

I went to the store and exchanged her phone so they did the transfer and I set up a profile in the store. However, they made a mistake that I didn't notice while I was there. They put my number on the Pre.

So I realized this when I got home and I called sprint and had them swap the numbers out. But now I can't get the contacts. My understanding is that it uses the Profile name and the phone number.

So, is there a way for me to download her contacts from her pre profile?

Thanks in advance guys.

K & M Computers 08-03-2009 05:40 PM

Re: Lost Pre Profile
 
do a full reset and then re-activate it with the correct profile and it should update the contacts.

CozBoogie 08-03-2009 06:07 PM

Re: Lost Pre Profile
 
+1 for the above.

late,
Coz


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