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Re: Sprint Touch Pro 2 - Official Price $349.99 (100 rebate - 2 yr commit DS) - 9-8-2
I am pretty sure the Instinct sales completely obliterated the Touch Pro sales. It set all kinds of records.
I agree with you that Sprint doesn't think the average Joe is ready for WinMo, but I actually agree with Sprint on this one. People are lost when they grab my phone (Diamond). There's a major learning curve. Things go wrong and average Joe has no clue how to fix it. Sprint doesn't spend any money on advertising for WinMo devices (in comparison to Pre and Instinct) and they don't market them to people that can't handle them because all of average Joes' complaints and confusion would reflect poorly on Sprint itself. The Pre and Instinct are way more user friendly. WinMo phones are simply not as intuitive. Instinct's issues requiring constant updates etc were all due to poor execution on Sprint and Sammy's end.
If Sprint sold a ton of TP2s, they'd spend a ton right back in customer service costs teaching average Joe how to place a call or save a new contact. Its kind of convenient that only enthusiasts even know that these HTC winmo phones exist. They're the only ones that can really handle them without pulling their hair out and complaining every 5 seconds it that it takes 5 seconds just to open a damn window (which even some of us do every now and then).
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